I am so pissed at ATI
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I am so pissed at ATI I got my blower back on tues at cartek, but the upgrade wasnt done. So i call ATI and tell them I need it to race on saturday. Ao because of their mistake I send it overnight to them , they get it and are sending it back to me by tomorrow. But James the manager WILL NOT credit me for my overnight fee that I have because of their F#CK up. This is total bullshit and I hope he realizes the letter he will be getting from my office. If they werent the best blower in the world I would be out, there products are great, there service in terms of tech , like matt and dave ad brian are great but James just F%cked me. <img border="0" alt="[fight]" title="" src="graemlins/gr_punch.gif" />
Re: I am so pissed at ATI <img border="0" alt="[judgement]" title="" src="graemlins/gr_judge.gif" /> <img border="0" alt="[fight]" title="" src="graemlins/gr_punch.gif" /> <img border="0" alt="[guns]" title="" src="graemlins/gr_guns.gif" /> <img border="0" alt="[kaboom]" title="" src="graemlins/gr_bomb.gif" /> <img border="0" title="" alt="[Sad]" src="gr_sad.gif" />
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Re: I am so pissed at ATI Um... Just for the sake of perspective, ATI made the mistake, according to your account, but they didn't require immediate turn-around. They could have helped you out, but really, they weren't obligated.
You DO have a point. But it's not one that is definitive, since they have a written limited waranty, and they define the level of customer service.
Your time requirements are tight, but they are your time requirements, and ATI is giving the service they stipulated.
I feel bad for you, but I don't see that ATI is lacking in good faith here.
SC-
<small>[ August 16, 2002, 02:48 PM: Message edited by: SS00Blue ]</small>
You DO have a point. But it's not one that is definitive, since they have a written limited waranty, and they define the level of customer service.
Your time requirements are tight, but they are your time requirements, and ATI is giving the service they stipulated.
I feel bad for you, but I don't see that ATI is lacking in good faith here.
SC-
<small>[ August 16, 2002, 02:48 PM: Message edited by: SS00Blue ]</small>
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From: Raleigh, NC
Re: I am so pissed at ATI scott ws6, I empathize with your position, and to not be jumped on by certain others because of my "bias", I did not initially reply. But, I have to agree with him on this.
The most I've seen most companies think they may be responsible for because of their mistake is a "two-day" shipment. To get it any quicker, I usually had to pick up the extra for "next day".
Ironically, Golden West Performance is the only supplier in recent memory that I've had overnight me anything at their expense.
It IS a bummer they made such a goof. <img border="0" alt="[guns]" title="" src="graemlins/gr_guns.gif" />
But, I'm glad you got it finally.
The most I've seen most companies think they may be responsible for because of their mistake is a "two-day" shipment. To get it any quicker, I usually had to pick up the extra for "next day".
Ironically, Golden West Performance is the only supplier in recent memory that I've had overnight me anything at their expense.
It IS a bummer they made such a goof. <img border="0" alt="[guns]" title="" src="graemlins/gr_guns.gif" />
But, I'm glad you got it finally.
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Re: I am so pissed at ATI I agree, But i just thought since they gave me a 2 week wait for the blower and if it came back on time done i would be racing this weekend. Dont get me wrong, I mean I talked to jason and he even called, so im glad they got it back out to me that quickly, and hopefully next week ill bring it to cartek and get it tuned. Just cant wait to get racing again...lol
thanks for letting me vent guys.. <img border="0" alt="[Banging Head]" title="" src="graemlins/gr_banghead.gif" />
Hey mike, im going down to thunder racing event Nov 2 are yoiu going to head out there. Im comming from CT.
thanks for letting me vent guys.. <img border="0" alt="[Banging Head]" title="" src="graemlins/gr_banghead.gif" />
Hey mike, im going down to thunder racing event Nov 2 are yoiu going to head out there. Im comming from CT.
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From: Wallingford CT
Re: I am so pissed at ATI Stop whining <img border="0" alt="[whiner]" title="" src="graemlins/gr_cry.gif" /> It will be back soon enough. You should be out this week with it. I just hope it hooks up good for you at e-town.
Keith
Keith
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Re: I am so pissed at ATI Mike,
go to www.thunderracing.com and clip on the southern nationals banner.
go to www.thunderracing.com and clip on the southern nationals banner.
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Re: I am so pissed at ATI hey keith dont yoiu worry, I mean since yoiu run to jamie and tell him exactly word for word what ive told you, ill be ready soon, and then im going to woop that car of yours to. just for talking **** , be there with $100 unless you are backing down.lol