Thunder Racing or Texas Speed
03-06-2010, 11:37 PM
#1
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Thunder Racing or Texas Speed I am getting ready to purchase a cam/spring/locks/push rod package. Trying to decide between a Raptr and a MS3. My question is who has better customer service. I've talked to both on the phone and am leaning one way, just wanted everyone's feedback on them.
03-06-2010, 11:58 PM
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I haven't ever bought anything from texas speed, but when i talked to them they always treat me well. I live really close to thunder and go there all the time. Thunder is a great place and they have wonderful service. Im always stopping by to get something. If i was you i would chose the one that is closer to home.
03-07-2010, 03:06 AM
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I appreciate everyone's feedback. I spoke to both on the phone, but only one seemed helpful or interested in talking to me. Wanted everyone's experiences to see if mine was a fluke.
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03-07-2010, 08:01 AM
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IMO, TR seems to have the power under the curve where TSP seems to dwell in top end/high rpm numbers. But I've had my car tuned at TSP and both are good retailers.
03-07-2010, 08:28 AM
#13
I've dealt with one, asking which springs I should get or if I'm missing anything when I am ordering and he had no opinions to offer and just stayed quiet. I am about to drop 1k over the phone and you can't help me out?
I couldn't remember which spring kit to get, but he couldn't help me out so I said the PRC kit. I think that was the one with .650 lift.
Didn't offer to sell me the timing chain or oil pump, so i picked that up somewhere else.
And why the hell can i provide a billing address but can't have a different ****** shipping address....sorry but this kind of upset me.
I couldn't remember which spring kit to get, but he couldn't help me out so I said the PRC kit. I think that was the one with .650 lift.
Didn't offer to sell me the timing chain or oil pump, so i picked that up somewhere else.
And why the hell can i provide a billing address but can't have a different ****** shipping address....sorry but this kind of upset me.
03-07-2010, 09:54 AM
#14
FormerVendor
Credit card fraud is the last answer. I used to get pissed as well when I was younger till I realized what goes on. If you buy stuff you need to get that card billed to where you want your parts delivered and it makes everything way easier.
03-07-2010, 12:02 PM
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i have ordered from both and both are great shops. i would just pick the one closest to u. also if u go with thunder it kinda took a while to get my patriot springs but thats not thunders fault.
03-07-2010, 12:26 PM
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I have done business with both shops. I think they are both good but I prefer Texas over thunder. Texas answers my e mails and Pm's a lot quicker and they ship asap. If their is a back order they will call you instead of leaving you in the dark. I use to be die hard thunder but Texas has won most of my business simply because they have excellent customer service and tech support!
03-07-2010, 02:00 PM
#20
