TRICKFLOW as cast 220 59cc heads
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08-16-2010, 07:18 AM
#12
That being said, we have been seeing a trend with the YT rockers and are now installing shims kits/trunion kits on the stock rockers and avoiding the YTs all together until this issue gets resolved!!!!!
If we can help anyone who has had a failure do not hesitate to contact us.
08-16-2010, 07:19 AM
#13
To use stock rocker stands on TFS heads you need to mill off the locator tabs on the stands as the rocker bosses are enlarged on the TFS heads and the locator tabs will not clear... Place nintey thoustandths shims under the rocker stands and bolt on the stock rockers... You will need to measure for proper pushrod length at this point....
08-16-2010, 08:38 PM
#14
FWIW, I have not been made aware of any failures in the past month other than a shop in Canada losing a YT on a CTSV... We have NO problem "stepping up" if there is an issue. Unfortunately we did not manufacture the product nor did we install it so I really cant see Vengeance being to blame on a failure...
That being said, we have been seeing a trend with the YT rockers and are now installing shims kits/trunion kits on the stock rockers and avoiding the YTs all together until this issue gets resolved!!!!!
If we can help anyone who has had a failure do not hesitate to contact us.
That being said, we have been seeing a trend with the YT rockers and are now installing shims kits/trunion kits on the stock rockers and avoiding the YTs all together until this issue gets resolved!!!!!
If we can help anyone who has had a failure do not hesitate to contact us.
08-17-2010, 08:58 AM
#15
It seems your issue lies more with Yella Terra than Vengeance Racing from what Im reading. Yella Terra instructed us to replace the broken rockers and went as far as crediting a set of rockers to us to use for replacements... The issue I have is the "bad batch" was quite a while ago and the failures continue to happen. Again, we do not manufacture this product. We are resellers. We still stand behind our customers and do everything we can to make any "wrongs" a right.... Unfortunately we are limited to what we can do based on the manufacturer. I will say that Yella Terra has done an excellent job in taking care of customers for the most part, but as said above the failures continue and I dont think this is a "bad batch" at this point.
All I want to know is why would u guys only send this guy one replacement when the whole set was know to be the bad batch? If yella terra admits to having a bad batch and failured did accure like it did I feel he should have gotten a new set. the first failure cost him almost 500.00 and now this time around with him buying another set of rockers off u and buying what was needed to install them he has over 500 in them. I sent u guys an email asking what all was needed to install the new comp rockers u sent him and I never got a response. that email was sent on Aug 1 2010. I would just like to know why he never got a new set and only got replacements? Also I did understand that parts do fail but when someone produces a part and admits that there is a problem they atleast should make it right.
08-17-2010, 07:24 PM
#16
It seems your issue lies more with Yella Terra than Vengeance Racing from what Im reading. Yella Terra instructed us to replace the broken rockers and went as far as crediting a set of rockers to us to use for replacements... The issue I have is the "bad batch" was quite a while ago and the failures continue to happen. Again, we do not manufacture this product. We are resellers. We still stand behind our customers and do everything we can to make any "wrongs" a right.... Unfortunately we are limited to what we can do based on the manufacturer. I will say that Yella Terra has done an excellent job in taking care of customers for the most part, but as said above the failures continue and I dont think this is a "bad batch" at this point.
08-17-2010, 07:51 PM
#17
U only set him 2 u didnt replace the whole set like so many on here of said they have had. Its just like my dell laptop I have when I needed to get it fixed dell wouldnt do anything about it. I had to take it back to the company I purchased it from. that practice right there is what is supposed to be done when u sell a product. When u buy a new car from gm, fords, whatever company u dont take it right to gm u take it to the place that sold it for them. If ur going to sell a product then u should atleast stand behind it and give some type of customer service. This guy spent alot of money with u guys and u should have taken better care of the problem for him. Now all u want to do is play the blame game. I could understand if this was a used part but this was brand new stuff. My point is he should have gotten a brand new set like so many members on here have gotten. Instead all he got was 2 replacements. U guys took forever to return his call and took forever to get the parts to him. After this second round of rocker failure u guys sell him a set of comps and tell him they will bolt right up. U forgot to mention that he needed the install kit and different pushrods. Now I know u guys are a good shop to deal with and have alot of fast rides out there. I also understand that u guys are really busy but one thing that upset me the most about this cituation was the way things were handled. My opinion which is my opinion I feel things should have been handled better. Sometimes people perfer to buy from the middle man because the middle man will give u better service then the actual company and thats the reason why that guy bought from u.
08-17-2010, 09:35 PM
#18
yea FWIW, I don't believe any sponsor on here should be installing the YT's until the issue is resolved on YT's side. In which case I mean newly improved rockers being released. The shop I go to refuses to install these rockers due to their own cars having YT's snap off multiple times, and they ARE a sponsor on the board. I also think its BS the guy got stiffed only getting 2 rockers replaced from YT, maybe Vengeance could have fought harder for a whole set? (Not saying they didn't I don't know that side of the story)
08-18-2010, 08:48 AM
#20
We do have the shims in stock. We have made one piece shims to go under the entire length of the rocker pedastal for ease of installation. As mentioned above we are not installing YT rockers on any vehicles we build and we are cautioning any customer who calls to purchase them outright.
LSXHawk, In a perfect world your logic works for me. I would LOVE to replace the entire set for free everytime someone calls with a failure. Unfortunately my hands are tied... YT did authorize complete replacements when there was an "isolated batch problem"... At this point it is more than an isolated batch. I think we all know that....
Please PM me the customer you are talking about so I can look into this a bit more. I respond to all emails within 48 hours and if someones vehicle is not running due to a failure of a part we sold I do everything I can to get them up and running ASAP.
LSXHawk, In a perfect world your logic works for me. I would LOVE to replace the entire set for free everytime someone calls with a failure. Unfortunately my hands are tied... YT did authorize complete replacements when there was an "isolated batch problem"... At this point it is more than an isolated batch. I think we all know that....
Please PM me the customer you are talking about so I can look into this a bit more. I respond to all emails within 48 hours and if someones vehicle is not running due to a failure of a part we sold I do everything I can to get them up and running ASAP.