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buyer beware

Old Jan 27, 2006 | 08:49 PM
  #1  
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I dont mean to be sponsor bashing here but WTF is up with Futral.
I emailed them last Saturday with no response, and I know they got it because I got the read reciept.
I have called them 2 twice and left messages through the week with still no reponse.
I wanted to buy their FM7 cam and a bunch of other stuff but I went else were because they can't call back. Their loss!
I can't imagine were I would be if I needed help with something. I was just trying to give them money.
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Old Jan 27, 2006 | 09:30 PM
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Not sure this is the right section for this but your not alone...

https://ls1tech.com/forums/ls1tech-sponsor-feedback/431240-another-dissatisfied-futral-customer.html

https://ls1tech.com/forums/ls1tech-sponsor-feedback/429624-futral-i-give-up.html

https://ls1tech.com/forums/ls1tech-sponsor-feedback/432680-attn-futral-motorsports.html

https://ls1tech.com/forums/ls1tech-sponsor-feedback/421370-futral-what-heck-resolved.html

https://ls1tech.com/forums/ls1tech-sponsor-feedback/418779-having-hard-time-futral.html

https://ls1tech.com/forums/ls1tech-sponsor-feedback/418304-i-m-unhappy-futral-thunder-racing-rescue.html

They used to have a great reputation here but the last couple of months that has disappeared. Have to say it's the worst transaction that I've had with any sponsor on this board.
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Old Jan 27, 2006 | 09:47 PM
  #3  
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Jason at TSP will hook you right up. You should give him a call
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Old Jan 27, 2006 | 10:24 PM
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Originally Posted by just-a-z
Jason at TSP will hook you right up. You should give him a call
Thanks man I appriciate it but I already ordered from LS1SPEED, they hooked me up. I will keep TSP in mind.
Thanks again though.
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Old Jan 28, 2006 | 08:08 AM
  #5  
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Originally Posted by AFTICA
Not sure this is the right section for this but your not alone...

https://ls1tech.com/forums/showthread.php?t=431240

https://ls1tech.com/forums/showthread.php?t=429624

https://ls1tech.com/forums/showthread.php?t=432680

https://ls1tech.com/forums/showthread.php?t=421370

https://ls1tech.com/forums/showthread.php?t=418779

https://ls1tech.com/forums/showthread.php?t=418304

They used to have a great reputation here but the last couple of months that has disappeared. Have to say it's the worst transaction that I've had with any sponsor on this board.

I had seen several of these threads.... Has there been a change of ownership or management at Futral???

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Old Jan 28, 2006 | 09:27 AM
  #6  
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Originally Posted by SideStep
I had seen several of these threads.... Has there been a change of ownership or management at Futral???

Not from what I have read, they are just going through some growing pains I guess, but not at my expence. No faster way to loose business then to **** off you customers.
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Old Jan 28, 2006 | 09:54 AM
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Yeah, its sad... The two time ive ordered from them, its taken a few weeks to recieve the delivery. But in their defense, both orders needed to be specially ordered. Theyre still a small shop so I can understand that they simply cant stock everything there. Plus they had a lot to deal with after katrina. But they really need to get themselves organized like a larger shop cause Ive already seen a lot of people turned off. Their products and services are second to none, but its no good when you cant get the product or even get in touch with them.
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Old Jan 28, 2006 | 09:57 AM
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I was wondering this same question. I hope they aren't going Fastech on us!
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