Need help with Hp tuner scan (unable to create log)
Thread Starter
Teching In
Joined: Jul 2012
Posts: 42
Likes: 0
Need help with Hp tuner scan (unable to create log) Hey guys I'm new to the tuning world. My truck is a 2001 2500hd is has be previously tuned. I just got a hp tuner pro. So far I hooked it to truck and read all on the editor and it asked to use 2 credits so I did. It did it's thing and asked to save. Is the tune that he put in my truck on my computer now ?
Next I go to the scanner and press the lightning bolt it starts to connect then stops and gives me a message of unable to create log. No vehicle info is listed at top either. What am I doing wrong ?
Next I go to the scanner and press the lightning bolt it starts to connect then stops and gives me a message of unable to create log. No vehicle info is listed at top either. What am I doing wrong ?
TECH Enthusiast
Joined: Jun 2012
Posts: 608
Likes: 2
Hey guys I'm new to the tuning world. My truck is a 2001 2500hd is has be previously tuned. I just got a hp tuner pro. So far I hooked it to truck and read all on the editor and it asked to use 2 credits so I did. It did it's thing and asked to save. Is the tune that he put in my truck on my computer now ? It should be. Open the file to confirm.
Next I go to the scanner and press the lightning bolt it starts to connect then stops and gives me a message of unable to create log. No vehicle info is listed at top either. What am I doing wrong ? Is the ignition switched on? If you connected successfully for the editor I don't know why it wouldn't connect on the scanner. It is likely something simple (like the key being off).
Next I go to the scanner and press the lightning bolt it starts to connect then stops and gives me a message of unable to create log. No vehicle info is listed at top either. What am I doing wrong ? Is the ignition switched on? If you connected successfully for the editor I don't know why it wouldn't connect on the scanner. It is likely something simple (like the key being off).
OK, one thing wrong is having multiple user IDs on this site.
You'll probably be hearing from someone about that.
I have never seen that kind of error about not creating a
log. I wonder if this is a munged install or missing some
thing it needs. Have you tried to get help from support@?
You'll probably be hearing from someone about that.
I have never seen that kind of error about not creating a
log. I wonder if this is a munged install or missing some
thing it needs. Have you tried to get help from support@?
Thread Starter
Teching In
Joined: Jul 2012
Posts: 42
Likes: 0
Yea the second post was someone else. Yes I have emailed but seems like I seen that support will be out till 28th. I need to log on the 2nd just hopping to get it running so I can learn how to use it. Before the 2nd.
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