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Is HP Tuners forcing software update by not releasing purchased credits?

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Old 08-25-2024, 04:40 PM
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Default Is HP Tuners forcing software update by not releasing purchased credits?

Is this really a thing?

I just paid a hundred bucks for two universal credits.

Hooked up my MPVI2 to my computer and went to hit the resync button and I now get the infamous message of. Resync Failed. Client Version NOT SUPPORTED!

Using my google foo I ran into a couple threads just this past year alone where people are having this issue and HP Tuners Bill always states you have updated to the current software. I don't want to do that.

I don't think I am doing anything wrong. That is how I have always updated credits.

Has something changed?

Thanks for any info.
Old 08-25-2024, 05:02 PM
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Software as a service be like that
Old 08-25-2024, 06:51 PM
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I've never agreed with having to pay a company "credits" to tune your own car. It's a ridiculous system. Get yourself into an aftermarket ecu and never worry about that crap again.
Old 08-25-2024, 09:28 PM
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The sad part is all I'm trying to do is put a stock tune file back on a 1997 very valuable excellent condition PCM that I own and came from my car to resell as there really is a need for these early PCMs to keep the old 97s and 98s driving. My car has a 411 computer in it now.

It was tuned buy a local famous tuner that is about 2 hours away from me. At this point I'm probably just gonna eat my losses and drive down to him and have him write the stock tune file back on it.

It is almost worthless with a cam swap tune in it.


Old 08-25-2024, 11:24 PM
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I just bought Credits Wed.
Just now I plugged in the MPVI 1 and it resynced just fine.

Resync just registers your licenses with them so you can transfer to a new interface should you buy one.

Are you using MPVI2?

I’m on 4.8.7 just like you I believe.
Old 08-26-2024, 10:01 AM
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yeah Ron. 4.8.7 here and yes it's MPVI 2

Still haven't heard from support yet but that is understandable. I'm really hoping they can just send me some keys via email to load the credits manually but my inner pessimism says they'll never do that lol.

Tried it again this morning two different computers and still says resync failed.

How do you get your credit keys with MPVI 1?
Old 08-26-2024, 10:36 AM
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Originally Posted by Mr. Black
Is this really a thing?

I just paid a hundred bucks for two universal credits.

Hooked up my MPVI2 to my computer and went to hit the resync button and I now get the infamous message of. Resync Failed. Client Version NOT SUPPORTED!

Using my google foo I ran into a couple threads just this past year alone where people are having this issue and HP Tuners Bill always states you have updated to the current software. I don't want to do that.

I don't think I am doing anything wrong. That is how I have always updated credits.

Has something changed?

Thanks for any info.
Yes, when it's out of date it will tell you to update your software as there is a minimum version required for server sync. Blame the hackers for cracking older versions of HP Tuners and HP Tuners trying to protect their product, no different than anybody else. The good news is you can install the new version and just re-install your old version afterwards.
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Old 08-26-2024, 10:37 AM
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Originally Posted by 91 Z28
I've never agreed with having to pay a company "credits" to tune your own car. It's a ridiculous system. Get yourself into an aftermarket ecu and never worry about that crap again.
Yeah, just buy an aftermarket computer for thousands of dollars instead of paying $100 to license another computer.
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Old 08-26-2024, 05:25 PM
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Thanks Nic. I get all frustrated and don't always think clearly that way. I should have thought to do just that.

I keep a VCM editor on my desktop computer in the man cave even though it doesn't get hooked to cars. Let that one update fully and BLAMO within 2 seconds it resynced and added the credits.
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Old 08-26-2024, 07:34 PM
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Efilive does ls1a computers for free
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Old 08-26-2024, 08:56 PM
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Originally Posted by TrendSetter
Efilive does ls1a computers for free

How much is the interface? I've never looked into it.
Old 08-27-2024, 08:53 AM
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Originally Posted by Mr. Black
How much is the interface? I've never looked into it.
$1025 for efi live v3 with gm tuning license...then its $125/car 97/98 ls are free.
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Old 09-02-2024, 02:30 AM
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Originally Posted by minytrker
$1025 for efi live v3 with gm tuning license...then its $125/car 97/98 ls are free.
I have had my HP Tuners so long and tuned so many vehicles that often when it comes time to license a file, I am able to just upgrade to unlimited for no additional credits. I have unlimited on 2002 0411 trucks, 2002 0411 vans (OBS 0411 swaps), 2005 P59 trucks and a couple other models.

I got that same warning the other day and all I did was re-start my laptop. Weird but it worked.



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