algws6

iTrader: (3)

why are my data logs being saved as outlook files?

Bad30th

iTrader: (13)

...as in the .HPL log files have an Outlook icon ?

If so, it's a file type association Windows problem. Somehow the .HPL file type has been associated with the Outlook application. Remove/delete the .HPL file type or reinstall HPTuners and it should fix it.

Open your C: drive in Explorer, Tools/Options, File Types.

Rob (Bad30th)

Skele4door

iTrader: (1)

All you need to do is right click on one of your log files. Go to "Open With" then select "Choose Program". Pick HPTuners and make sure to check "Always use this program to open these files". Should fix you right up.

algws6

iTrader: (3)

i already tried removing it and reintalling it. i now have a new laptop and it is doing the same thing. i tried the "open with" and it says unable to parse file. when i try to double click it says "the interface is not found or responding."

MeentSS02

iTrader: (11)

Try getting to it from within the scanner...as in open the file while in the scanner. I saw problems like this while beta testing 2.0 for them...

algws6

iTrader: (3)

that is how i tried it. this sucks! can someone please figure this out? i worked great in versions 1.6 and 1.7. i am about to send in my cable the the eio interface but want to get this straightened out first. and yes there is an outlook icon next to the file name.

foff667

iTrader: (2)

*shrug* like skele4door said though...just right click-open with-hptuners scanner & click the box that says open with this program every time...that should get it to work just fine. Personally I never had that problem.

MeentSS02

iTrader: (11)

Have you tried posting this over in the Bugs and Issues part of their forum? They are usually pretty good about getting back to you over there...

algws6

iTrader: (3)

i might try that. thanks.