Announcing Pre-Orders for VCM Suite 2.1 and MPVI (USB)!!
02-21-2006, 08:58 AM
#262
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Originally Posted by 98Z28CobraKiller
One more day............................................... .............
I'm getting all tingly again.
I'm getting all tingly again.
You can keep that tingly feeling... Wednesday is the day.
-Ken
02-21-2006, 10:43 AM
#263
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Originally Posted by Super Sport X2
You can keep that tingly feeling... Wednesday is the day.
-Ken
-Ken
02-21-2006, 08:20 PM
#264
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Originally Posted by TimZ28
Ken, from where (geographically) and how are they being shipped?
For the first couple of days to handle the pre order commitments, Keith Chris and I will handle the shipping. So Cali, Ill, AU.
Superchips will take over after that.
-Ken
02-22-2006, 01:44 PM
#266
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Originally Posted by tylerdj
So did the orders actually ship today??? I am needing mine ASAP.
http://www.hptuners.com/forum/showpo...&postcount=147
02-27-2006, 10:59 AM
#268
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still waiting 
They could at least say if it has shipped or not yet....even if they aren't giving tracking #'s on some of them. I'll give them 1 day for some sort of confirmation before I cancel my order and go with EFI Live. 
They could at least say if it has shipped or not yet....even if they aren't giving tracking #'s on some of them. I'll give them 1 day for some sort of confirmation before I cancel my order and go with EFI Live. 
02-28-2006, 07:14 AM
#270
Originally Posted by soundengineer
nobody ever considers the logistics of processing and shipping out several hunderd or even several thousand orders and exchanges...
chill!!!...its coming
chill!!!...its coming
nobody ever considers that money alway seem to exchange efficiently and promtly, but it seems never the product. why?? why??
you know if one spent a much time on having secure efficiant money transactions as timely product release and filling of orders there would be none of this, but maybe in a different form called praise.
02-28-2006, 10:58 AM
#271
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If I don't receive specific info (or receive the product) by the end of the day today I will be cancelling. This lack of communication is just unacceptable no matter how many orders they are trying to get out.
Imagine dropping your car off to get some mods done and all you were told was we might give you a call when it is done. And that's the only thing you hear back about your car. Whether it's being worked on or not doesn't matter... if the activity isn't communicated to that specific customer about their car then in their eyes nothing is progressing.
Tim
Imagine dropping your car off to get some mods done and all you were told was we might give you a call when it is done. And that's the only thing you hear back about your car. Whether it's being worked on or not doesn't matter... if the activity isn't communicated to that specific customer about their car then in their eyes nothing is progressing.
Tim
02-28-2006, 11:02 AM
#272
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Tim, please e-mail me at sales. Within a few minutes we will be all caught up with sales inquiries.
If you have already e-mailed us at sales, then you should have received a response. If not, please forward your last e-mail to us and we'll get you some info asap.
Our sales e-mail address is the primary contact for all sales related questions and will be answered first in priority over any other form of communicaiton.
Thanks!
- Keith, HP Tuners.
If you have already e-mailed us at sales, then you should have received a response. If not, please forward your last e-mail to us and we'll get you some info asap.
Our sales e-mail address is the primary contact for all sales related questions and will be answered first in priority over any other form of communicaiton.
Thanks!
- Keith, HP Tuners.
02-28-2006, 11:07 AM
#273
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Originally Posted by Magnus
Tim, please e-mail me at sales. Within a few minutes we will be all caught up with sales inquiries.
If you have already e-mailed us at sales, then you should have received a response. If not, please forward your last e-mail to us and we'll get you some info asap.
Our sales e-mail address is the primary contact for all sales related questions and will be answered first in priority over any other form of communicaiton.
Thanks!
- Keith, HP Tuners.
If you have already e-mailed us at sales, then you should have received a response. If not, please forward your last e-mail to us and we'll get you some info asap.
Our sales e-mail address is the primary contact for all sales related questions and will be answered first in priority over any other form of communicaiton.
Thanks!
- Keith, HP Tuners.
Thank you,
Tim
02-28-2006, 01:07 PM
#274
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I did receive a response from Keith. Was hoping my order would be a little further along and wishing it wasn't shipping via ground but atleast I know where it stands. This little bit of communication makes all the difference.
Keith, if it's going to be more than a day or two via ground can we pay extra for 2nd day?
Tim
Keith, if it's going to be more than a day or two via ground can we pay extra for 2nd day?
Tim
02-28-2006, 06:49 PM
#275
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Any update on when the Ford support will be released? The reason I am gonna buy this is so I can share the cost with my buddy who owns an 03 Cobra who needs a tune badly.
How will this work when I buy the sweet and enhanced EIO cable/black box and the credit system??
(sorry if this was covered already, no time to read 28 pages!! heh!)
How will this work when I buy the sweet and enhanced EIO cable/black box and the credit system??
(sorry if this was covered already, no time to read 28 pages!! heh!)
03-03-2006, 06:53 PM
#278
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Originally Posted by SilverSmoke
Any update on when the Ford support will be released? The reason I am gonna buy this is so I can share the cost with my buddy who owns an 03 Cobra who needs a tune badly.
How will this work when I buy the sweet and enhanced EIO cable/black box and the credit system??
(sorry if this was covered already, no time to read 28 pages!! heh!)
How will this work when I buy the sweet and enhanced EIO cable/black box and the credit system??
(sorry if this was covered already, no time to read 28 pages!! heh!)
When we release the prices, you and your buddy can figure the total cost between base packages and added support to split things up evenly.
-Ken
03-05-2006, 04:57 PM
#279
Originally Posted by Super Sport X2
The unofficial release date is looking to be around April. The GM/Ford/Dodge credits are independent of each other and purchases separately. So when we release the Ford/Dodge its just a matter of buying support for that vehicle.
When we release the prices, you and your buddy can figure the total cost between base packages and added support to split things up evenly.
-Ken
When we release the prices, you and your buddy can figure the total cost between base packages and added support to split things up evenly.
-Ken
03-05-2006, 10:59 PM
#280
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Originally Posted by Super Sport X2
The unofficial release date is looking to be around April. The GM/Ford/Dodge credits are independent of each other and purchases separately. So when we release the Ford/Dodge its just a matter of buying support for that vehicle.
When we release the prices, you and your buddy can figure the total cost between base packages and added support to split things up evenly.
-Ken
When we release the prices, you and your buddy can figure the total cost between base packages and added support to split things up evenly.
-Ken
Hi Ken,
Could you please clarify this for me. Are you going to charge us for two full seperate packages including EIO support with our own individual credit system?? Doesn't make sense to me by what you wrote, too tired tonight after st patty day parade festivities, heh!
I was hoping I would pay for package which I thought was univeral now, and could use the credits for Ford....
Thanks.