insurance totalled question
i do have the keys and I locked my doors from when they towed it.
do insurance companys tow car's to auction yards before they even call you with an offer?
the guy who is incharge of my claim was suppost to call me yesterday with 2 offers 1 with me buying the car back and 1 without me buying the car back. he never called so I called and he wasnt there anymore.

also say i dont buy my car back can I go and remove some of my parts and swap them out for the oem ones?
the car hasnt been sold yet. but it is sitting at a insurance auction.
the fn claim was made saturday and the guy called me monday and said you should hear from me mid week well I called mid week and they said friday.
friday didnt get a call so I called and he wasnt there so I spoke to someone else and they told me that the car was totalled and that I should be getting 2 offers 1 with me buying car and 1 with me not buying car back.
well i got a call from the auction saying that my car was there and that if I had my keys I said yes and they said that if i could take them over to the auction since state farm was going to auction the car off and if they had the keys they could get more for it.
so i called state farm back and I asked hte lady again for the guy he wasnt there. she asked if he had receive a call from him i said no and she said oh he was suppost to call with 2 offers. then she just asked if I could wait till tuesday and for me to call him on tuesday
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