State Farm will screw ya

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Old 04-08-2011, 10:01 AM
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I'm sorry you had to go through that, but I have State Farm for all of my cars, a motorhome, (had it for my boat) and my house. I have never...ever had a problem with a claim. A tree limb fell on my boat during Ike and cracked the side rail. It did not affect the boat's structural integrity. It was simply a minor eye sore. State Farm wrote me a check for the total insured value of the boat and let me keep it.

In my opinion, State Farm is one of the easiest insurance companies to deal with.

Last edited by -Ross-; 04-08-2011 at 10:14 PM.
Old 04-08-2011, 10:51 AM
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Originally Posted by SSHAWK
Nothing against you or anything but.... If he took the car to the shop for this one reason.. It is the shops job to find out what caused the problem.. That is why he brought the car to the shop in the first place. So the insurance company could pay to get his motor fixed if that's was what the problem is “water damage”. After THAT problem has been identified then you get the car running and going.

Like a lot of people have said, if the picture with the rust in the engine would have been shown thats a good sign that water was the cause of the problem.

But this is just my .02
This car was at another shop prior to ours for 3 weeks and was already partially torn down. From initial inspection, there was no evidence of water damage.
Old 04-08-2011, 11:08 AM
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I have had State Farm for 20+ years and have worked for them as a property adjuster (homes, etc.) for most of that time. 4 things can help move this issue:

1 - Always start with the agent. If he has clout, he can get it reviewed or even pay out of his office. If it is a new agent, skip to #2 & 3.
2 - Go over the adjuster to a team leader/manager.
3 - Get a 3rd party expert to inspect & write a report on the damage.
4 - Last resort, make a complaint to the State Board of Insurance.

Always keep communications civil and use the facts. Being a dick never helps. Also, threatening to leave State Farm does no good. Especially for the dicks, they just say 'good riddance'.
Old 04-08-2011, 12:15 PM
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I believe the problem is u didn't report right way. And let thing dry up. I would of gotten towed straight to the chevy house. And let them do the insurance etc. Also the one piston looks like it's been seeing coolant and steam cleaning itself. And the water in the piston hole looks like coolant from taking the heads off. But hey what do I know. Just my opinion.
Old 04-08-2011, 12:31 PM
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Never used State Farm so i wouldn't know, but like others have said fight it.

Iv'e used USAA all my life. "military parent"
Old 04-08-2011, 12:53 PM
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I had an old fox body mustang that got water damage (horrible storm). State Farm was ok to deal with at first but the local Ford dealership installed some POS used engine that ran hot / ate oil / dynoed very low for a stock 302.

It took a lot of work but state farm finally just cut me an extra $2k check to cover fixing it myself. The Ford dealer just told me to pound sand. It's the biggest reason why I don't trust a stealership to work on my vehicles.
Old 04-08-2011, 08:10 PM
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Whoever took the air filter out and let it dry made a rookie mistake. I have been a tech for almost 10 years and have repaired hundreds of flood cars. I know what I am talking about and know what to do and say to an adjuster.
Old 04-08-2011, 09:33 PM
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Originally Posted by Cam72aro
Whoever took the air filter out and let it dry made a rookie mistake. I have been a tech for almost 10 years and have repaired hundreds of flood cars. I know what I am talking about and know what to do and say to an adjuster.
Some people just don't listen and think they know. I did lots of them too, all got repaired by the insurance. Now depending on the insurance some got new engines while others got junkyard engines.
Old 04-08-2011, 10:04 PM
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I guess I like state farm too. I got hail damage last year and told them about it. They asked me where I had in mind to get it fixed. I told them where I might do it. The next day the shop calls me and asks when it's convenient to do an estimate. I brought it in and it was fixed within a week.

State Farm took my word for it on the damage and the shop's, I paid the shop 250 for the deductible and the insurance dealt with the bill through the shop. It couldn't have been easier.
Old 04-08-2011, 10:05 PM
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Originally Posted by fasttagurl
This car was at another shop prior to ours for 3 weeks and was already partially torn down. From initial inspection, there was no evidence of water damage.


Ah now we see why it couldnt have been the mechanics fault...
Old 04-10-2011, 12:39 AM
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Well sent the pics in. We'll see what they have to say..
Old 04-10-2011, 08:07 AM
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State Farm Rocks.. Hooked me up when my stock motor broke
Old 04-10-2011, 08:17 AM
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a good neighbor will screw you too.
Old 04-10-2011, 11:03 AM
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If you want to see who has the best fullfilled "PROMISE" when it comes to auto insurance customer satisfaction look no further than the below link...

How each company´s consumer complaints compare to the average, with an index of 1.00 as average.

Below 1.00 means fewer complaints than average and above 1.00 means more complaints than average.

STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
97 justified complaints 3,111,410 total Texas customers 0.22 complaint index

STATE FARM COUNTY MUTUAL INSURANCE COMPANY OF TEXAS
16 justified complaints 247,208 total Texas customers 0.47 complaint index


http://www.tdi.state.tx.us/auto/cpautoci09.html

2010 data is not available but the top 10 companies have been fairly consistent over the past 3 years.

Last edited by 2TR; 04-10-2011 at 11:09 AM.
Old 04-10-2011, 02:27 PM
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i had state farm when i hydro locked my motor in my z28 (about 2-3 years ago). i had it towed to LMR and steven dealt directly with state farm and they gave me like $4k. i put my money with that and got a little ol 408. I like state farm. I agree with some above that it was just a bad rep or something
Old 04-10-2011, 05:31 PM
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I got hit by someone right after graduation, totaled my truck. I had several witnesses to the accident, and provided them with the names and phone numbers. They never called any of them, or my passenger. I had a copy of the police report in my hand that clearly shows the other driver at fault, but state farm faulted me because they had to pay out, not only that they gave me only 10k on a 2008 truck with 20k miles on it. Truck was in mint condition and was only a year old at the time.
Old 04-10-2011, 09:42 PM
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Originally Posted by Palomba
I got hit by someone right after graduation, totaled my truck. I had several witnesses to the accident, and provided them with the names and phone numbers. They never called any of them, or my passenger. I had a copy of the police report in my hand that clearly shows the other driver at fault, but state farm faulted me because they had to pay out, not only that they gave me only 10k on a 2008 truck with 20k miles on it. Truck was in mint condition and was only a year old at the time.
Appears based on the facts of the accident represented by the police report you where clearly @ fault in the insurance companies opinion. Your insurance company doesn't just PAY out if your not deemed at fault in some manner. So I'm calling BS. Post you police report #, and claim #. If your want the real reason why you where found at falt I'll post the facts here as given by both.
Old 04-11-2011, 10:39 AM
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I hate to be the dick to say this.....but........


Dont drive through water.
Old 04-11-2011, 10:57 AM
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My family has had them for 30+ years and they have always been good to us. Your claim may be legit but I know a lot of people who got 382, 408s..because they drove through a 'flooded" street with the stock motor
Old 04-11-2011, 12:33 PM
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I've had SF for my entire life, and my parents have too. I lost it for 3 years when I got a wreckless driving. That was the worst 3 years and most expensive I've ever had. I love SF, never had an issue and have had a few claims, including one totalled Bike....

Love my agent!


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