T mobile sucks donkey D%*&
#1
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From: The tragic kingdom
T mobile sucks donkey D%*&
This past saturday Tmobile was running the special that all phones were free. So i trot down to the store at 6pm. Over 100 people were there and it was chaos. After waiting for a half an hour the mgr tells everypoe they can order online. So I went home to order online and of course their website was overwhelmed. I placed an order then got the Tmobile error code yada yada yada. So after 5 phone calls sat I gave up until today. I called and raised holy hell (they claim I didnt place an online purchase at all)
But I had my confirmation number. 2 supervisors later on the phone I got my free phone Samasung Galaxy s 4g. Jeeez that company sucks. They just didnt realize how many people would take them up on the free phone offer.
But I had my confirmation number. 2 supervisors later on the phone I got my free phone Samasung Galaxy s 4g. Jeeez that company sucks. They just didnt realize how many people would take them up on the free phone offer.
#2
this day people hear free and people will be there no matter what it is lol, all those people that got phones i bet 70% of them will have there phone turned off in the first 3 months because they dont pay there bill, but hey they got a free phone lol
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#9
you will get the rebate, most likely it will be a preloaded credit card... i've done this with them many times when upgrading phones... i've been with them since way back in the day when they were voicestream and never had any big issues with them, not enough to change anyway... i would be paying atleast $20 more with at&t for my plan
#12
This past saturday Tmobile was running the special that all phones were free. So i trot down to the store at 6pm. Over 100 people were there and it was chaos. After waiting for a half an hour the mgr tells everypoe they can order online. So I went home to order online and of course their website was overwhelmed. I placed an order then got the Tmobile error code yada yada yada. So after 5 phone calls sat I gave up until today. I called and raised holy hell (they claim I didnt place an online purchase at all)
But I had my confirmation number. 2 supervisors later on the phone I got my free phone Samasung Galaxy s 4g. Jeeez that company sucks. They just didnt realize how many people would take them up on the free phone offer.
But I had my confirmation number. 2 supervisors later on the phone I got my free phone Samasung Galaxy s 4g. Jeeez that company sucks. They just didnt realize how many people would take them up on the free phone offer.
#13
ya as soon as my contract is up im dumping them to. I have a g2x and its a piece of **** and they want to charge me $5 to replace it ? bitch please, your operator JUST told me it was a know defect, why the **** should i have to pay for it ?
#14
I worked for T-mobile for a year and a half or so. Never had the service.
I'll say some of their policies are complete bullshit. I'm a verizon customer, and if I need a phone replacement not only do I not pay shipping, I get it within 2 days shipped to my house, or from the store that day. That was one of the biggest complaints I heard working for T-mobile, people mad because they have to (sometimes) pay 10 bucks and wait a week for another phone.
I'll say some of their policies are complete bullshit. I'm a verizon customer, and if I need a phone replacement not only do I not pay shipping, I get it within 2 days shipped to my house, or from the store that day. That was one of the biggest complaints I heard working for T-mobile, people mad because they have to (sometimes) pay 10 bucks and wait a week for another phone.
#15
I had tmobile every since they bought out voicestream. I ended my service with them about 6 months ago and went with verizon and it was the best thing i ever did. tmobile service suck their internet is slow as **** and most of their phones are garbage and they dont stand behind their products like they should. After I ended my service I couldn't even get a last bill that was itemized to show why I owed them a ridiculously high bill. they just sent me a bill with a total on it and after several calls and a million calls to me from them I still never got a real bill from them so I just paid what they said I owed and was glad to be done with them. My Iphone I have with verizon the internet actually works just like my internet on my computer at home unlike the tmobile **** I gave up on.
#16
Yea the last phone I had with tmobile was an htc hd2 and to have my work email on the phone you had to lock the phone with a pass word well every time the phone would go dead or shut it down you could no longer unlock the screen and you would have to do a hard reset on the phone. I was told by tmobile it was a known issue with the phone but yet they didn't want to do any thing about it or give me another phone with out extending my contract again. you would think if your a customer like I was for over 9 years they would try to stand behind their products. i had 4 lines with them and the only phone still under contract was that HTC hd2. the piece of **** was always freezing up too which was another Known issue the tmobile rep told me. Long story short i paid off my contract and they lost a 9+ year customer
#17
Made the switch to at&t and an iPhone 4s and never looked back.
Happy camper here. Some might hate on the iPhone, oh well. You cant please everyone.
NO SLIDESHOWS HERE DOPEFEDZ!!!!!
Happy camper here. Some might hate on the iPhone, oh well. You cant please everyone.
NO SLIDESHOWS HERE DOPEFEDZ!!!!!
#20
Ahh I have been with Verizon for a long time 8-9yrs I hate that they just got rid of there yearly upgrades on primary lines! I cant keep a phone for 2yrs I dont mind paying a tad extra to upgrade early. I guess every company has its flaws, but they do replace the phone very quickly if its a warranty issue! My ex fiancee kept having issues with her htc touch pro 2 after about 5phones I called them and said look im tired of having to go to the store every 2-3weeks and get a new phone what can you guys do to get us a different phone they gave us a list of phones to choose from ended up with a droid 2 for free!