NELSON PERFORMANCE is AWESOME!!!
Thread Starter
Joined: Jul 2007
Posts: 1,503
Likes: 177
From: ELSA, South TEXAS (956) 802-7700
NELSON PERFORMANCE is AWESOME!!! Nelson Crew, to this customer you guys are the bomb no matter what anybody else says and I am sure many others who have dealt with you all recognize this and value you all as I do.
You all have been up front with me about you all services. You all did a great job on my previous 08 Blu Rado and have provided valuable advice and tips free of charge on my 01 GMC which I appreciate very much.
Erica is a very smart young lady who knows alot about performance. I seriously believe you all had her reading performance magazines growing up besides her school work.
Your brother and Rey are all kool dudes who strive to satisfy your customers and alot of us will keep coming back and recommending you all. KEEP UP THE GOOD WORK.
Moderators, if you remove my post, remove the other waste of taxpayers money whining as well in all fairness.
You all have been up front with me about you all services. You all did a great job on my previous 08 Blu Rado and have provided valuable advice and tips free of charge on my 01 GMC which I appreciate very much.
Erica is a very smart young lady who knows alot about performance. I seriously believe you all had her reading performance magazines growing up besides her school work.
Your brother and Rey are all kool dudes who strive to satisfy your customers and alot of us will keep coming back and recommending you all. KEEP UP THE GOOD WORK.
Moderators, if you remove my post, remove the other waste of taxpayers money whining as well in all fairness.
+1 great customer service,and like always i always give them customers and will continue to do so.
as a matter of fact they have my truck right now and who else can do a complete turbo kit in a week!!
one happy mf right here
as a matter of fact they have my truck right now and who else can do a complete turbo kit in a week!!
one happy mf right here
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iTrader: (5)
Joined: Jul 2002
Posts: 1,439
Likes: 0
From: san antonio, tx
hey low2001gmc, thanks a lot for the feedback!
We appreciate the opportunity to service your vehicles and we expect to maintain this performance relationship for a long time!
cya guys at the ls1truck.com raceday!!!
allen
We appreciate the opportunity to service your vehicles and we expect to maintain this performance relationship for a long time!
cya guys at the ls1truck.com raceday!!!
allen
They must be a sponsor to get that other thread deleted
and i just want to add that he sounded like he was fliping out over nothing, i understand sometimes shops are under alot of stress, i have heard alot of good things about them i just think the reply to the members thread was wrong, times these days are hard, and its easy to get carried away, i wish you guys tons of luck
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my guess is this is another person who works there lol, it may not be but thats kinda weird within 5 hours of another thread this one pops up lol, honest i have never delt with nelsons so i cant comment about anything,but the response from them in the first thread was uncalled for, i hope you guyscan make it right with the tech member , even if he did overreact about things
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iTrader: (5)
Joined: Jul 2002
Posts: 1,439
Likes: 0
From: san antonio, tx
I didn't have that thread deleted and I had nothing to do with it getting deleted.
Once again, people assuming.
I'm not going to get into details on why I felt the customer was wrong, but definitely get all the facts before posting up.
Teching In
Joined: Sep 2008
Posts: 22
Likes: 0
From: Cen-Tex
The OP in the other thread had my support until he started ranting about congress and that he was in the military for my freedom. Lost my support after that! Yeah, I am a disabled vet, and hate to see service members pull that card the way he did. Especially over that...
Last edited by Quick; Feb 16, 2012 at 12:41 PM.
For all military members, don't forget it is a volunteer military and it is a honor to serve your country.
Launching!
Joined: Dec 2008
Posts: 252
Likes: 0
From: ATX
Yep, the senator thing was pretty funny actually but Nelson's reply in that thread was about as professional as a donkey punch.
Last edited by ysb02; Feb 17, 2012 at 07:34 AM. Reason: typo
Regardless if the customer was right or wrong, I would never deal with a business who responds to there customers in such a way as they did. They handled the situation in the wrong manner and proved there customer service blows!
Regardless of what was said by either party they should atleast unlock the mans PCM so he can go get a good tune put on his car.after all it is his car and his PCM. He's not asking to see their tune.