What is wrong with People?!?!?
Ok, a guy come into the dealership today to get his oil changed and an inspection on his 05 Uplander he bought 3 months ok, well he argues over the oil change that he shouldnt have to pay cause its part of the maintence?!?! (not covered, this ain't a freakin BMW) well after that he argues over the cost of a safety inspection for the vehicle, a whopping $12.50!!! Well the inspector then tells him that his car wont pass cause the wiper blades are shredded and they need replacing ($7.00) well he walks to the front showroom and depends to speak with someone (unknowing to me of the previous situation) well the receptionist can tell the man is mad about something but not knowing what, well she leaves me to handle the phones while she smokes, so before she leaves she pages a manager, well the General Manager shows up and tries to help the guy, guy says he bought the vehicle 3 months ago and how can his windshield wiper could have gone bad? (sorry dude **** happens)The GM offers to replace them for free but the dude just gets irrate, the GM tries to calm him down and offers to get him a set of blades and to give him a free oil change but the guy says my GM is giving him attitude (which he wasnt, he was very nice ) well the guy starts to make a scene in the showroom so the GM tells me to dial the police so I do, all of this over freakin windshield wiper blades!!!!!! Are people really this freakin nuts??? Something a 12yr old can replace and he wants to make a big issue of something that commonly happens to a used vehicle. If u know of any good crazy customers stories lemme hear them , I dont wanna feel alone. RANT OVER