Conley's Performance: Hidden charges
Originally Posted by Forteen3GT
Steven Fereday has a good reputation... I would check his shop out.
Last edited by jimmypop13; Jun 7, 2007 at 06:59 PM.
Originally Posted by Forteen3GT
I would not have paid the bill.
Originally Posted by jimmypop13
honestly, what can possibly have come of me not paying the bill, just for future reference. All I can see is them arguing with me that the charges are right and then keeping my keys.
Originally Posted by Havok2
so...they gonna give US the insight on charges? try to justify them?
Probably not. But knowing how things go on this sight, it would probably be in their best interest to. Or maybe not. The post they made was so crappy, I had to read it twice to make sure I didnt miss anything.
Last edited by WS6NIGHTMARE; Jun 7, 2007 at 10:34 PM.
Joined: Nov 2001
Posts: 3,043
Likes: 0
From: Texas and Qatar
I thought I was on the high side, not so much anymore... That total job would have cost about $1000-1100 at my work fwiw. I've never charged shop supplies myself and prob never will, but there are shops that its justified in and needed.
$960 for a poly mount, clutch, and master cylinder (drill mod) labor? Thats an afternoon of work. I think someone made a mistake and charged 2 or 3 times on a few things, probably a miscommunication between someone, I've seen that happen at busy places. Good luck getting it resolved.
$960 for a poly mount, clutch, and master cylinder (drill mod) labor? Thats an afternoon of work. I think someone made a mistake and charged 2 or 3 times on a few things, probably a miscommunication between someone, I've seen that happen at busy places. Good luck getting it resolved.
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Originally Posted by jimmypop13
The third line down from the top right says "X-PIPE/REMOVE OLD SYS"
Just ignore the X-PIPE part because they never touched it. They were going to take it to an exhaust shop to put it on but the exhaust shop told them over the phone that they wouldn't work on a car without catilytic converters. Also, I didn't say anything about the other charges on here because they seemed reasonable, although $45 does kinda sound high to check my computer. I had a low rpm misfire when I came in that I thought was due to an old sparkplug & that's exactly what I told them. I didn't know they would charge to plug in & look. I don't know why it says check codes, I didn't have any. The other stuff I had done was fluid change, a textralia clutch install, & the tranny was pulled so SixSpeedsInc could come pick it up.
Just ignore the X-PIPE part because they never touched it. They were going to take it to an exhaust shop to put it on but the exhaust shop told them over the phone that they wouldn't work on a car without catilytic converters. Also, I didn't say anything about the other charges on here because they seemed reasonable, although $45 does kinda sound high to check my computer. I had a low rpm misfire when I came in that I thought was due to an old sparkplug & that's exactly what I told them. I didn't know they would charge to plug in & look. I don't know why it says check codes, I didn't have any. The other stuff I had done was fluid change, a textralia clutch install, & the tranny was pulled so SixSpeedsInc could come pick it up.
haha DAMN!!! can you say **** rapage....you should def get some of that back....like $500-$600
On The Tree
Joined: Mar 2002
Posts: 118
Likes: 0
From: Houston
Originally Posted by fasstls1
Chris,
If you felt ripped off or had any questions about the bill I wish you would have contacted us personally. If would like for us to go over each individual line item on your bill; please feel free to come by and sit down and talk with us. Thank You for your time; and hope to talk with you soon.
Jeff McBride
Office manager
Chris Conley
Shop Foreman
If you felt ripped off or had any questions about the bill I wish you would have contacted us personally. If would like for us to go over each individual line item on your bill; please feel free to come by and sit down and talk with us. Thank You for your time; and hope to talk with you soon.
Jeff McBride
Office manager
Chris Conley
Shop Foreman
Originally Posted by LS168Camaro
Their business model is dependent upon marking up parts to stay in business. If you bring your own parts then the price for labor should go up. If you don't agree with that then you haven't been in the business.
a profit.
a profit.
Originally Posted by jimmypop13
I wish they would have said it would cost money when I asked them to check the computer
We dont raise our labor rate if a customer brings his own parts. I will not warranty any of the customer provided parts and if they dont fit correctly or are broken then the customer is responsible for all labor involved even if I am a dealer for these parts.
Originally Posted by MADMAN
We dont raise our labor rate if a customer brings his own parts. I will not warranty any of the customer provided parts and if they dont fit correctly or are broken then the customer is responsible for all labor involved even if I am a dealer for these parts.
Originally Posted by UTEvo8
No **** right. I love the response from the shop too... To save face they should just mail him a check. 
Originally Posted by Sprayed1998
I don't think anybody does, that guy is just full of ****.
The reason for the raised labor is twofold; profit and less headache. We did this at the shop I managed. If everyone brought their own parts in shops would go out of business. Labor pays the bills but part profit is just that; profit. It's up to the shop to see how they deal with this. Whenever I got a good deal on a part I passed the savings on to the customers, I'd lower the list price over the retail price or o.e. stealership price. We used 95% o.e. parts and very few aftermarket. The good thing with independant shops like the one I used to manage is you can actually get to know them, as you would your doctor, well, the good shops anyway.
But you're opening a huge can of worms by allowing your customers to bring in their parts and expect to stay profitable. Just isn't going to happen.
EDIT - Look at it like this. Movie theaters won't allow you to bring in snacks from outside and restaurants won't allow you to bring in the food to make the meal, both for obvious reasons.
Originally Posted by Blue's_Z28
Actually, you're wrong. Quite a few shop raise labor to offset loss of part profit. I've even seen one that refused, for liability reasons, to install parts customers bring in.
The reason for the raised labor is twofold; profit and less headache. We did this at the shop I managed. If everyone brought their own parts in shops would go out of business. Labor pays the bills but part profit is just that; profit. It's up to the shop to see how they deal with this. Whenever I got a good deal on a part I passed the savings on to the customers, I'd lower the list price over the retail price or o.e. stealership price. We used 95% o.e. parts and very few aftermarket. The good thing with independant shops like the one I used to manage is you can actually get to know them, as you would your doctor, well, the good shops anyway.
But you're opening a huge can of worms by allowing your customers to bring in their parts and expect to stay profitable. Just isn't going to happen.
EDIT - Look at it like this. Movie theaters won't allow you to bring in snacks from outside and restaurants won't allow you to bring in the food to make the meal, both for obvious reasons.
The reason for the raised labor is twofold; profit and less headache. We did this at the shop I managed. If everyone brought their own parts in shops would go out of business. Labor pays the bills but part profit is just that; profit. It's up to the shop to see how they deal with this. Whenever I got a good deal on a part I passed the savings on to the customers, I'd lower the list price over the retail price or o.e. stealership price. We used 95% o.e. parts and very few aftermarket. The good thing with independant shops like the one I used to manage is you can actually get to know them, as you would your doctor, well, the good shops anyway.
But you're opening a huge can of worms by allowing your customers to bring in their parts and expect to stay profitable. Just isn't going to happen.
EDIT - Look at it like this. Movie theaters won't allow you to bring in snacks from outside and restaurants won't allow you to bring in the food to make the meal, both for obvious reasons.
Originally Posted by Blue's_Z28
But you're opening a huge can of worms by allowing your customers to bring in their parts and expect to stay profitable. Just isn't going to happen.