Problems with rebuilt manual tranny

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Old Sep 12, 2007 | 09:32 PM
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Default Problems with rebuilt manual tranny

Alright guys i dont want to do this but i want some opinions on what ive been dealing with on my car... heres the story.

I bought a 2002 camaro SS back in Janurary. It had 43k miles on it. About 4k miles after I bought it, the tranny started popping out of 3rd gear. I talked to t56rebuilds.com, RPM, LG all about the problem. They all agreeded on that it was to be rebuilt. LG was the closest shop gave me a fair price and had a good reputation as everyone knows. I pulled the tranny out myself along with my roomates and friends. 2 of them work at shops and all of them have rebuilt their own cars so we are plenty able. I got a quote from them saying it was going to be $750 race ready. They got it apart, worked on it, and quoted me $1K. So whatever I got the tranny done with steal shift fork, billet sliders and decided the extra $ would be worth it because their work would be worth it. I paid around $1k for a built tranny. Well this is where it started... within 800 miles first gear was grinding... imagine how upset I was when this started happening. After I took a few breaths and calmed down I called them. They said bring the tranny back and they'll look at it. Now I pulled it all apart again. This is the only daily driver car that I have. They get it and say that first gear is junk is fused together. They told me $500 in parts to fix it and didn't charge for labor, which I think would be reasonable considering I just paid them to work on all of the gears. By the way, THEY SAID I MISSED SHIFTED AND WENT FROM 3RD TO 1ST TO CAUSE THIS. That sounded like an excuse to put the blame on me. I hardly had the car back and 1st gear was basically welded together. I went ahead and paid the $500 and bit the bullet because I just wanted a car that works.
At this point i start having a problem with the clutch sliping so I get a new billet flywheel and spec2 pressure plate and new disc. I get my car back together again for one day now. Turns out the main seal went bad and got oil on the clutch disk. Anyways I go to the driveway this afternoon and there is a big puddle of trany fluid on the ground about 1ft in diameter after I just drove the car. It's coming from the bell housing... obviously its got to be the tranny front seal. I then called up LG tonight talked to one of their sales men about the problem...

and this is what really put me over the edge... i tell him the problem he knows me, remembers me whatever... i ask him well ya know is this going to be covered under warranty since this is now the second time i have had a problem after they have rebuilt it. he then proceeds to tell me that i probably messed it up MISS SHIFTING or durring install.

BS, first off it has 1k on it since the last time they had the trans. AND I NEVER BEAT ON IT, IT HAS A NEW CLUTCH I HAVE NEVER MISS SHIFTED IT. Second in a tech. question how can miss shifting cause the front seal to leak. i dont see it.
THEN comes the install.. it went in perfectly no problems didnt leave it hanging with no bolts or anything of the input shaft.

Now i am definatly really upset, and that is why I am posting this.

Taking into consideration everything that has happened, and the idea of how reputable I thought LG was, do ya'll think that...
A. this should be covered due to them rebuilding it twice.
B. they should do me a favor and since i have giving them so much money and i have been with out a car for so long... should they pull it for me?

I hate to post this, but I just want some opinions on what to do considering all of the problems I have had. Accusing me everytime I call that i miss shifted seems wrong. This doesn't seem ethical.
Old Sep 12, 2007 | 09:53 PM
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i think that it needs to be covered by them. that's my opinion. what kind of warranty do they offer or do they even offer one on a rebuilt tranny?
Old Sep 12, 2007 | 09:58 PM
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Well at least its better than being shafted for 3800 from Fastek. I feel your anger and well at least i dont see that shop closing down anytime soon. But I do feel like they should cover it since it is a rebuild with less than 1000 miles on it. What are the details on the warranty? Lenght of time or miles.
Old Sep 12, 2007 | 10:01 PM
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Unfortunatley they did a complete stroker build, a clutch and and other misc. things on mine.

The motor had to be pulled due to a coolant leak between the head/block. They were told to remove the O rings and use cometic gaskets. They charged me for the Cometics but put cheapo fel pros on top of the O rings they were told to remove. One of the O rings wasnt seated in the groove correctly and kept the gasket from compressing/sealing. The rear plug wasnt installed right and the $1800 clutch got oiled down. One of my 02 sensor wires was pinched/damaged between the motor mount and the stand.
The bolt in drive shaft safety loop was welded to the floor pan and making contact with the $800 CF drive shaft. It also had to be cut off and replaced.

The tune they tried two different times to correct was mo where close.

I paid a local tuner/engine builder near $3000 to correct the problems that LG wouldnt take care of or stand behind. Even though they did the complete build start to finish as well as supplied all the parts that totaled lose to $20,000.

The car couldnt be better now that all of the problems have been taken care of. I picked up quite a bit of power and the drivability is a night/day difference.
Old Sep 12, 2007 | 10:10 PM
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20,000 I would have damn ive lost some money due to stuff like that. The ones that lost me money was because they were going under and they quick fixed it. Lasted a week then Boom Locked motor. They say drop it off next thing you know. Landlord calls. Come pick up your car or its getting towed. Just lost 3800.
Old Sep 13, 2007 | 12:38 AM
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i would call them back and calmly explain your situation and that your planning to see a lawyer later today because you have exhausted all of your money and patience.
Old Sep 13, 2007 | 12:45 AM
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I've heard things about LG before.. this doesnt suprise me. sorry to hear your getting the **** kicked out of your wallet by these guys..

if they say screw you were not fixing it call gilbert at ACE transmissions in NRH, from other people on tech and from what ive personally experience gilbert knows what hes doing when it comes to transmission.

Gilbert Olson 817 605 3151, wouldnt let anyone but ACE touch my transmission.
Old Sep 13, 2007 | 04:19 AM
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Originally Posted by chrysler kid
i would call them back and calmly explain your situation and that your planning to see a lawyer later today because you have exhausted all of your money and patience.
I would go this route and then call Jason at TDP to get the thing fixed right the first time. I will PM you his info.
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Old Sep 13, 2007 | 04:35 AM
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Originally Posted by GMCHammer
I would go this route and then call Jason at TDP to get the thing fixed right the first time. I will PM you his info.

wouldnt it actually be the third or fourth time?
Old Sep 13, 2007 | 08:07 AM
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I would only call Gilbert at ACE. He is the only one in your area that I would take my personal transmission to if I didn't do rebuilds.

Amber
Old Sep 13, 2007 | 08:08 AM
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Well if it is a bad front seal that can not be done installing it????? You didn't touch it. Installing a front seal is done from inside the transmission. If it is what is bad they should fix it and cover the cost. As for them paying to have it pulled, our policy and warrantys do not cover that either. However, I have yet to have a customer call me about a front seal leaking after we did a rebuild.

This is a tough one. They should fix it at no cost especially since missing a shift and installing it in the car can not cause a seal to go bad. Not putting in fluid can but not missing a shift.

Also what about 1st gear cost you $500. Even with the gear, slider and mainshaft it doesn't add to $500? I would question what they replaced just because that is aweful high and they should have noticed a problem when they were in it the first time.

Missing 1 shift does not weld gears together. This situation just does not sound right to me.

Amber
Six Speeds Inc./T56Rebuilds.com
Old Sep 13, 2007 | 08:10 AM
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replied in your other thread in the trans forum, pm sent to.
Old Sep 13, 2007 | 08:15 AM
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I was going to post that you can't damage the front seal installing the trans, but Amber beat me to it. Good luck, try to stay calm. At this point, I would probably take my business elsewhere. Also try posting in the sponsor feedback section, sometimes that will light a fire.
Old Sep 13, 2007 | 09:58 AM
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First of all, There are always two sides to every story.

We never said we would not fix it, Anthony said that HE could not be the one that made that call. Lou or myself would have to make that call, and only after we saw the problem. Until then, we cannot determine if there is a hole in the front cover or if we really did something wrong.

The last time we saw this tranny was over a month ago.

You just put a clutch in it as well, and had RPM bleed it.

How do I know that something related to that clutch install didnt cause the leak? I dont, not until I get it apart.

See where we are coming from? Bring me the car, I dont want just the tranny. If its our fault, we pay for it. If it isnt, you pay for it. Its as simple as that.

Ive seen videos of you racing online, so you cant tell me with a straight face that you dont beat on it. You also had issues with your hondas 3rd gear, so we are a bit skeptical when it comes to this issue. As a business owner, you have to be, otherwise you will not be in business for long.

Give me a call and we can figure something out. We are not in the business to burn people. We charge a fair price for the work we do and we stand behind our work.

Thanks

Louis
Old Sep 13, 2007 | 10:25 AM
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But why did you charge 500 bucks for the first gear?
Old Sep 13, 2007 | 10:32 AM
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Originally Posted by AGRV8D
But why did you charge 500 bucks for the first gear?
True.... If they "really" told him is was a "race ready".. It shouldnt matter
Old Sep 13, 2007 | 11:00 AM
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Here are the list of parts that were needed to fix the issue-

379.75 for the 1st gear syncro assembly
96.00 for the gear itself
15.00 cone
15.00 washer
9.50 bearing

We charged him cost, and no labor, thats 515.75$ for something that we generously repaired. We dont know the reason for failure, but it looked like it was put in first gear going down the highway, however, not letting the clutch out. It was severely trashed. If this was our fault, it would have occured from the get go.

We rebuilt transmissions on the World Challenge cars for 3 years. Every race, they came apart and were inspected. We worked with Rodney at RPM and got his parts in there and came up with a very reliable setup that we could do in house. We did not have time to ship the tranny back and fourth so we did it in house.

Now remember, this is a race program and there were ZERO tranny build related problems in 4 years that this program has been going. 4 car team in 04, 2 car team in 05, 3 car team in 06, and 3 car team in 07. We know how to build a tranny. We dont know how it is used after it leaves here.

Louis
Old Sep 13, 2007 | 11:02 AM
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IMO anytime you have a shop work on something, then you take out out and work on it or have another shop work on the same part...the warranty is null and void....

try it, go buy a new vette, take it to any speed shop (or do it yourself), have em swap out heads for a set of AFR's. then go back to gm and tell em you have a leaky head gakset now.

all this 3rd gear shifting bs aside, warranty is valid where the work is done if nothing else has been done to the part or surroundings. Thats just my take on it, and GM's, and fords, and dodge, and honda, and toyota, and subaru, and bmw, and mercedes bens, and VW, and land rover, and jaguar, and kia, and mini. Im sure some "other" places have this same spin on things. but who knows, we could all be morons. Not saying its not crap, just saying it IS how "warrantys work". Not to mention that sticker on all electronics...made so if you open up the electronic the warranty is void...yeah...I wont list all the companies that do that cause its borderline all of them.
Old Sep 13, 2007 | 11:19 AM
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Originally Posted by Six Speeds Inc.
I would only call Gilbert at ACE. He is the only one in your area that I would take my personal transmission to if I didn't do rebuilds.

Amber

Trent does good work on automatics so I hear.

Take it back to LG...... you should of just brought the car to him after you had a problem..... so they could inspect it and validate for warranty. Get a rental... it would save you in the long run.

Last edited by WizeAss; Sep 13, 2007 at 11:26 AM.
Old Sep 13, 2007 | 11:21 AM
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Originally Posted by Louis
Here are the list of parts that were needed to fix the issue-

379.75 for the 1st gear syncro assembly
96.00 for the gear itself
15.00 cone
15.00 washer
9.50 bearing

We charged him cost, and no labor, thats 515.75$ for something that we generously repaired. We dont know the reason for failure, but it looked like it was put in first gear going down the highway, however, not letting the clutch out. It was severely trashed. If this was our fault, it would have occured from the get go.

We rebuilt transmissions on the World Challenge cars for 3 years. Every race, they came apart and were inspected. We worked with Rodney at RPM and got his parts in there and came up with a very reliable setup that we could do in house. We did not have time to ship the tranny back and fourth so we did it in house.

Now remember, this is a race program and there were ZERO tranny build related problems in 4 years that this program has been going. 4 car team in 04, 2 car team in 05, 3 car team in 06, and 3 car team in 07. We know how to build a tranny. We dont know how it is used after it leaves here.

Louis
So I guess you guys dont buy direct from Tremec??hmmm I know the GM price is that but TREMEC's is waaaay cheaper



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