Does Futral still exist?
04-05-2006, 11:41 AM
#1
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Does Futral still exist? I bought a fm13 last year during the group purchase, after 6000 miles it has excessive wear.
I have emailed and called them but I cannot reach anyone.
I have emailed and called them but I cannot reach anyone.
04-05-2006, 05:47 PM
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Originally Posted by gator's 99TA
call them more. its all you can do. he does exist. look at how many posts there are about the shop.
I guess I'm going to start calling every hour on the hour and leave a lengthy message each time.
04-05-2006, 06:04 PM
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Originally Posted by Checkmate
I bought a fm13 last year during the group purchase, after 6000 miles it has excessive wear.
I have emailed and called them but I cannot reach anyone.
I have emailed and called them but I cannot reach anyone.
Just curious but what happened that made you pull it out and check for wear?
04-05-2006, 06:06 PM
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Originally Posted by ss rally red
Just curious but what happened that made you pull it out and check for wear?
04-05-2006, 06:48 PM
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Originally Posted by Checkmate
After reading in the ls1 internal section about several others that had problems during the time frame i bought mine. And the fact that it has whined since I installed it.
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04-05-2006, 08:16 PM
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I have only had luck calling them on Mondays after 10am....actually around 10 someone usually answers. I sent my cam in the first week of March and my replacement is scheduled for delivery tomorrow. 
04-05-2006, 08:32 PM
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i was there saturday to drop some parts off for my truck and they are swamped. looks like i'll be on the road soon 
Last edited by EDawg; 04-05-2006 at 09:13 PM. Reason: because i can't spell lol
04-05-2006, 08:56 PM
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Originally Posted by Checkmate
After reading in the ls1 internal section about several others that had problems during the time frame i bought mine. And the fact that it has whined since I installed it.
04-05-2006, 09:10 PM
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i was at futral last friday.they are swamped in the shop with noone to answer the phones.i think he's more worried about his work.dave works up front parttime and is a fulltime college student.give him time and he should get back to customer service.i have faith.
04-05-2006, 09:53 PM
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I've been trying to get in touch with Allan for almost a month now. i was told that I need to talk to him about specing out a motor for me. I call and leave messages, send emails and pm's and still no answer yet. I'm not giving up just yet, but I'm not gonna wait for another month to go by with no answer
04-06-2006, 12:14 PM
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I ordered a Cam about 3 weeks ago and I have called many times since to get an estimated delivery time but no answer, no response to emails and no return phone calls! I am no thinking to call and cancell, and just get a Cam some where else where they appreciate the buisness.
04-06-2006, 02:17 PM
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Originally Posted by rebel
Did you think it might be a bad install? Normal cams shouldn't whine. just my .02 cents
I will bet my new comp cam will not whine when i fire up my car.
Are the LS1tech admin's going to do anything about this?
Obviously I'm not the only one that his having a problem reaching Futral.
04-06-2006, 07:42 PM
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this is what i see from my stand point. if alan were to sit in his office and answer the phone for one month all day. he would have enough work to keep him busy for over a year. you guys can understand how busy and under staffed they are. alan told me he has tried to hire people to work in the front. but everyone wants to work in the back. when you are THE MAN and in demand this **** happens. he is only one person and can do only so much. i know it sucks for people with problems and people wanting futral products. but know this , alan is doing everything he can.
04-06-2006, 07:46 PM
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Originally Posted by EDawg
this is what i see from my stand point. if alan were to sit in his office and answer the phone for one month all day. he would have enough work to keep him busy for over a year. you guys can understand how busy and under staffed they are. alan told me he has tried to hire people to work in the front. but everyone wants to work in the back. when you are THE MAN and in demand this **** happens. he is only one person and can do only so much. i know it sucks for people with problems and people wanting futral products. but know this , alan is doing everything he can.
I don't give a damn how busy he is. I have a cam that is junk sitting in my garage and a car that has been waiting for a month now for a new cam.
He has a lot of very unhappy people here, if he keeps it up he will have all the time in the world because he will have no business.
And are you waiting for FMS to answer a call like the rest of us?