Chevrolet Camaro 1967-2002 The forum for diehard Camaro fans

epic dealership fail!!

Thread Tools
 
Search this Thread
 
Old 01-11-2012, 09:11 AM
  #1  
Staging Lane
Thread Starter
 
GeneralsArmy's Avatar
 
Join Date: Jan 2011
Location: TX
Posts: 57
Likes: 0
Received 0 Likes on 0 Posts
Default epic dealership fail!!

so i dropped the camaro off to get the cats replaced for free, the car gets finished so i go to pick it up yesterday and they left the window down and it rainded 5" the night before. there was standing water in the floor, the service director had the ***** to tell me it was because my T-tops leak ( they do not leak) so after i chewed his *** they agreed to replace the carpet and head liner can anyone think of anything else that i should get replaced?
Old 01-11-2012, 09:26 AM
  #2  
TECH Resident
iTrader: (5)
 
WarShrike's Avatar
 
Join Date: Sep 2006
Location: Lubbock, TX
Posts: 858
Likes: 0
Received 14 Likes on 7 Posts

Default

Talk to your insurance adjuster as well. There could be more that needs to be done to the interior. Hope they get it done before it starts to get mold/mildew in there.
Old 01-11-2012, 10:39 AM
  #3  
Launching!
iTrader: (1)
 
Tall Guy's Avatar
 
Join Date: Jul 2004
Location: the shit hole of Albuquerque, New Mexico
Posts: 251
Likes: 0
Received 1 Like on 1 Post

Default

Aw man that sucks! Depending how much water got in I would take that carpet out ASAFP to avoid mold and let the interior dry out completely. I would be there watching them do it and check the parts as they come out. Having worked at a dealership in the past, most Service managers will replace only the bare minimum. So if you had power seats, those motors are probably toast, any moudles such as the SDM under the console, air bags etc. Check em all. Most of the connectors are probably ok if the weatherpacks for the terminals held up. I've worked on cars that had water in 'em and the best thing is get that carpet out fast and let it dry out if there was a lot of water, I hope this helps and good luck!

*EDIT* oh yeah check your door panels and switches for the locks and windows. If they got wet they will probalby corrode and/or short out.

Last edited by Tall Guy; 01-11-2012 at 10:50 AM.
Old 01-11-2012, 11:27 AM
  #4  
TECH Apprentice
iTrader: (9)
 
OutlawDrifter's Avatar
 
Join Date: Jul 2011
Location: KS
Posts: 339
Received 1 Like on 1 Post

Default

draw up a document for him to sign, to say they will take care of any electrical issues related to this incident.

i definitely wouldn't go back there in the future....get the general manager involved also.
Old 01-11-2012, 01:20 PM
  #5  
Staging Lane
Thread Starter
 
GeneralsArmy's Avatar
 
Join Date: Jan 2011
Location: TX
Posts: 57
Likes: 0
Received 0 Likes on 0 Posts
Default

The dealership just called and left me a voice mail. They said the replaced the jute under the carpet. But not the carpet and have let everything dry out and the car is "ready" I'm not buying this at all

There was about a half inch to an inch of standing water in the rear floor board if this gives any idea as to how much water got in
Old 01-11-2012, 01:29 PM
  #6  
TECH Apprentice
iTrader: (6)
 
clonedws6's Avatar
 
Join Date: Mar 2007
Location: Indiana
Posts: 307
Likes: 0
Received 0 Likes on 0 Posts
Default

Might have just took the cheap way to a flood title. Contact insurance.
Old 01-11-2012, 02:17 PM
  #7  
TECH Fanatic
iTrader: (8)
 
Latch's Avatar
 
Join Date: Mar 2010
Location: Mechanicsville, VA
Posts: 1,444
Likes: 0
Received 1 Like on 1 Post
Default

Damn that blows. What's the name of the dealership?
Old 01-11-2012, 03:34 PM
  #8  
TECH Junkie
iTrader: (15)
 
MasterTomos's Avatar
 
Join Date: Oct 2008
Location: Northeast Iowa
Posts: 3,508
Likes: 0
Received 3 Likes on 3 Posts

Default

Id have them replace every electrical component in the door too, locks, speakers, window motor, along with the seat (you know that got wet) along with the power stuff under the seat, uggg what a mess.
Old 01-11-2012, 03:54 PM
  #9  
Launching!
iTrader: (5)
 
sabastian458's Avatar
 
Join Date: Jun 2009
Location: Upstate, SC
Posts: 220
Likes: 0
Received 0 Likes on 0 Posts

Default

you will have a hard time getting them to replace anything even tho they are at fault. Contact your insurance and have them file against the dealerships insurance, then go pick out your new color....
Old 01-11-2012, 03:58 PM
  #10  
On The Tree
iTrader: (16)
 
1972_Z-28's Avatar
 
Join Date: Mar 2009
Location: Sugar Land, Tx.
Posts: 133
Received 1 Like on 1 Post

Default

I would also like to know which dealership, since I'm in the same area.
Old 01-11-2012, 04:01 PM
  #11  
10 Second Club
 
Doug G's Avatar
 
Join Date: Aug 2010
Location: Harford Co. Maryland
Posts: 4,328
Received 128 Likes on 115 Posts

Default

Originally Posted by sabastian458
you will have a hard time getting them to replace anything even tho they are at fault. Contact your insurance and have them file against the dealerships insurance, then go pick out your new color....
X 2... or maybe even talk to a Lawyer to see your options.
Old 01-12-2012, 08:49 AM
  #12  
Staging Lane
Thread Starter
 
GeneralsArmy's Avatar
 
Join Date: Jan 2011
Location: TX
Posts: 57
Likes: 0
Received 0 Likes on 0 Posts
Default

Not sure if I should post the name but it sounds like buckaroo if you live around here you can figure it out

Oh yeah if your reading this and have a white SS with cme and have your car at this dealership.... Your windows were down
Old 01-12-2012, 09:34 AM
  #13  
Staging Lane
 
PlowBoy11's Avatar
 
Join Date: Feb 2011
Location: Texas
Posts: 54
Likes: 0
Received 0 Likes on 0 Posts
Default

They would handing me keys to a new one.
Old 01-12-2012, 10:58 AM
  #14  
Staging Lane
Thread Starter
 
GeneralsArmy's Avatar
 
Join Date: Jan 2011
Location: TX
Posts: 57
Likes: 0
Received 0 Likes on 0 Posts
Default

ok so the dealership replaced only the "jute" under the carpet and sprayed the interior with the antimicrobial crap..they tested all of the electrical connections and have agreed to replace any electronic components that fail in the future. im not comepletly satisfied with this but have not had my car for going on 12 days as it is my daily driver im pretty much stuck with this i guess
Old 01-12-2012, 12:16 PM
  #15  
TECH Fanatic
iTrader: (13)
 
NufNuffZ28's Avatar
 
Join Date: Mar 2004
Posts: 1,100
Likes: 0
Received 0 Likes on 0 Posts

Default

It will probably be fine if they did that. Don't make such a big deal out of it and enjoy your car.
Old 01-12-2012, 12:41 PM
  #16  
10 Second Club
iTrader: (9)
 
82cetuner's Avatar
 
Join Date: Sep 2009
Location: Denham Springs, LA
Posts: 1,368
Likes: 0
Received 7 Likes on 7 Posts

Default

yeah if they agree to replace any elletrical issues your good, the carpet is fine as long as you dont smell any mildew, I have left my window down more than once and never did anything more than soak up all the water with a towel till it was bone dry, and never had mold or eletrical issues with my doors.

I would say you are fine and probably wont have any long term issues from this
Old 01-12-2012, 04:35 PM
  #17  
Staging Lane
Thread Starter
 
GeneralsArmy's Avatar
 
Join Date: Jan 2011
Location: TX
Posts: 57
Likes: 0
Received 0 Likes on 0 Posts
Default

Well the window switch is already ******* up, how am I supposed to "enjoy my car" when the black interior is now grey from the water. There is also a nice deep scratch in the paint where they "removed the seat" just to the right of the dooor
Old 01-12-2012, 08:18 PM
  #18  
Kleeborp the Moderator™
iTrader: (11)
 
MeentSS02's Avatar
 
Join Date: Mar 2004
Location: Dayton, OH
Posts: 10,316
Likes: 0
Received 3 Likes on 3 Posts

Default

Wow...that's just not fun. Keep going back to them until they fix the problems...if they refuse, it's time to contact the BBB, and perhaps a lawyer.
Old 01-12-2012, 10:14 PM
  #19  
On The Tree
 
LorcinLs1's Avatar
 
Join Date: May 2005
Posts: 150
Likes: 0
Received 0 Likes on 0 Posts

Default

typical and why i hate to bring anything in
Old 01-15-2012, 12:09 PM
  #20  
TECH Fanatic
 
Black00Z's Avatar
 
Join Date: Aug 2002
Location: Katy, TX
Posts: 1,013
Likes: 0
Received 0 Likes on 0 Posts

Default

Service manager sounds like a douche. I'd start escalating until you get answers you like.


Quick Reply: epic dealership fail!!



All times are GMT -5. The time now is 06:23 AM.