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Old Mar 22, 2004 | 12:05 AM
  #1  
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Default ARE Statement

There has been signifigant changes at ARE over the last 3 months and I would like to make our customers aware of the changes taking place.

As of Monday March 22, there has been a change of management and some staff, Wade has left ARE to pursue other interests. We recognize that there are customers that have not been addressed and would like to hear from them so that we may deal with them on a, one on one basis. You can call our shop 905.420.9195 or Toll Free 866.539.4605 and ask for Ray, Pete or Paul. We are continuing to deal with the outstanding issues and plan to have them dealt with shortly.

I want to point out that we have made signifigant changes to the business to address the customer service issues. Our commitment is to answer all emails with 48 hours and return all calls within 24 hours or sooner.

Thank you

Nick Agostino
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Old Mar 22, 2004 | 06:23 AM
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That sounds great, ARE used to be such a great shop, then it seemed like everything fell apart , but now it seems like you guys are trying to get back to the top good luck
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Old Mar 22, 2004 | 06:56 AM
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Nick you have a private message here and at CF. Please contact me.
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Old Mar 22, 2004 | 08:03 AM
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Nevermind.....spoke to Matt. I have 100% faith in ARE...Nick, Matt, etc........
Originally Posted by Buckmaster
Nick you have a private message here and at CF. Please contact me.
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Old Mar 22, 2004 | 09:18 AM
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I can't thank you enough so far for all the crazy questions you've been answering for me in the past few weeks. Can't wait to get my 436 back.

Thanks Nick.
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Old Mar 22, 2004 | 11:17 AM
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welcome back and good luck Nick, drop me a line if you need anything
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Old Mar 22, 2004 | 11:36 AM
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Good Luck Nick... I'll see you around the shop soon
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Old Mar 22, 2004 | 12:56 PM
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ARE is still a leader in our industry! (not just LS1`S) Best of luck to Wade on his new venture, and to Nick and crew...
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Old Mar 22, 2004 | 01:07 PM
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That is a shock! I don't know what to think.
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Old Mar 22, 2004 | 01:53 PM
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Barry how are you? I wondered which shop you ended up at.
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Old Mar 22, 2004 | 02:17 PM
  #11  
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Originally Posted by SSteveL
That is a shock! I don't know what to think.
I think that Wade is glad he won't have to fix my car.

I also think that Nick will get it fixed.
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Old Mar 22, 2004 | 03:10 PM
  #12  
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Originally Posted by Jim Mills
Barry how are you? I wondered which shop you ended up at.
Hey Jim things are going well!

Last edited by jmX; Mar 23, 2004 at 12:05 PM.
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Old Mar 22, 2004 | 03:26 PM
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is barry still a part of agostino?
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Old Mar 22, 2004 | 03:28 PM
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Originally Posted by mike c.
is barry still a part of agostino?
Not based on what his sig says...

Barry good to see that things are going well... hows the new house?
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Old Mar 22, 2004 | 03:35 PM
  #15  
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Originally Posted by Jim Mills
Not based on what his sig says...

Barry good to see that things are going well... hows the new house?
The house is great!

Last edited by jmX; Mar 23, 2004 at 12:05 PM.
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Old Mar 22, 2004 | 06:32 PM
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Originally Posted by MADSCI
Hey Jim things are going well!
Hi Barry Hope all is well with you................
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Old Mar 23, 2004 | 08:45 AM
  #17  
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Originally Posted by Buckmaster
Hi Barry Hope all is well with you................
Everythings great Keith! hope all is well with you, the boyz @ ARE will look after your baby!!

Last edited by jmX; Mar 23, 2004 at 12:05 PM.
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Old Mar 23, 2004 | 09:16 AM
  #18  
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Originally Posted by MADSCI
Everythings great Keith! hope all is well with you, the boyz @ ARE will look after your baby!!
You have no idea how good that makes me feel Wish you were still around....thanks for the encouraging words. I trust Nick and MattG to take care of my car...........

Hey, you still doing the art work? Have you done any bikes? Or do you do bike tanks?
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Old Mar 23, 2004 | 12:02 PM
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Man, everyone is changing and moving. Nick, sent you a PM, don't want to get lost again in the shuffle and need to get it all finished up. thanks man.
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Old Mar 23, 2004 | 01:40 PM
  #20  
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Originally Posted by Buckmaster
You have no idea how good that makes me feel Wish you were still around....thanks for the encouraging words. I trust Nick and MattG to take care of my car...........

Hey, you still doing the art work? Have you done any bikes? Or do you do bike tanks?
Hey Keith I do tons of bikes...I have just finished up about 8 jobs...lol and have three more just about done!! if you need anything done let me know!!!
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