ARE Statement
03-22-2004, 12:05 AM
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ARE Statement There has been signifigant changes at ARE over the last 3 months and I would like to make our customers aware of the changes taking place.
As of Monday March 22, there has been a change of management and some staff, Wade has left ARE to pursue other interests. We recognize that there are customers that have not been addressed and would like to hear from them so that we may deal with them on a, one on one basis. You can call our shop 905.420.9195 or Toll Free 866.539.4605 and ask for Ray, Pete or Paul. We are continuing to deal with the outstanding issues and plan to have them dealt with shortly.
I want to point out that we have made signifigant changes to the business to address the customer service issues. Our commitment is to answer all emails with 48 hours and return all calls within 24 hours or sooner.
Thank you
Nick Agostino
As of Monday March 22, there has been a change of management and some staff, Wade has left ARE to pursue other interests. We recognize that there are customers that have not been addressed and would like to hear from them so that we may deal with them on a, one on one basis. You can call our shop 905.420.9195 or Toll Free 866.539.4605 and ask for Ray, Pete or Paul. We are continuing to deal with the outstanding issues and plan to have them dealt with shortly.
I want to point out that we have made signifigant changes to the business to address the customer service issues. Our commitment is to answer all emails with 48 hours and return all calls within 24 hours or sooner.
Thank you
Nick Agostino
03-22-2004, 06:23 AM
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That sounds great, ARE used to be such a great shop, then it seemed like everything fell apart 
, but now it seems like you guys are trying to get back to the top 
good luck
, but now it seems like you guys are trying to get back to the top good luck
03-22-2004, 08:03 AM
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Nevermind.....spoke to Matt. I have 100% faith in ARE...Nick, Matt, etc........
Originally Posted by Buckmaster
Nick you have a private message here and at CF. Please contact me.
03-22-2004, 09:18 AM
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I can't thank you enough so far for all the crazy questions you've been answering for me in the past few weeks. Can't wait to get my 436 back.
Thanks Nick.
Thanks Nick.
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03-22-2004, 02:17 PM
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Originally Posted by SSteveL
That is a shock! I don't know what to think.
I also think that Nick will get it fixed.
03-22-2004, 03:28 PM
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Originally Posted by mike c.
is barry still a part of agostino?
Barry good to see that things are going well... hows the new house?
03-22-2004, 03:35 PM
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Originally Posted by Jim Mills
Not based on what his sig says...
Barry good to see that things are going well... hows the new house?
Barry good to see that things are going well... hows the new house?
Last edited by jmX; 03-23-2004 at 12:05 PM.
03-23-2004, 08:45 AM
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Originally Posted by Buckmaster
Hi Barry Hope all is well with you................
Hope all is well with you................ Last edited by jmX; 03-23-2004 at 12:05 PM.
03-23-2004, 09:16 AM
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Originally Posted by MADSCI
Everythings great Keith! hope all is well with you, the boyz @ ARE will look after your baby!!
Wish you were still around....thanks for the encouraging words. I trust Nick and MattG to take care of my car...........Hey, you still doing the art work? Have you done any bikes? Or do you do bike tanks?
03-23-2004, 01:40 PM
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Originally Posted by Buckmaster
You have no idea how good that makes me feel Wish you were still around....thanks for the encouraging words. I trust Nick and MattG to take care of my car...........
Hey, you still doing the art work? Have you done any bikes? Or do you do bike tanks?
Wish you were still around....thanks for the encouraging words. I trust Nick and MattG to take care of my car...........Hey, you still doing the art work? Have you done any bikes? Or do you do bike tanks?