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Contacting McLeod

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Old Apr 11, 2014 | 02:27 PM
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Default Contacting McLeod

I sent them an email last week, but I haven't herd anything back.
Is there a better way of getting in contact with them?
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Old Apr 11, 2014 | 02:40 PM
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Billy M, is their sponser on this site.

https://ls1tech.com/forums/member.php?u=137281
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Old Apr 11, 2014 | 04:56 PM
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When needed, I have called their # and asked for "tech service". Billy M. or Lee are who I have dealt with. Email also.

they may be slammed so try again.
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Old Apr 11, 2014 | 05:21 PM
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Billy M. is the one that helped me on here, shoot him a PM and he should get back to you.
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Old Apr 11, 2014 | 07:21 PM
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Thanks, guys.
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Old Apr 11, 2014 | 07:25 PM
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I just stopped by there, and they did seem busy.

However, they have got some of the best customer service in the auto service industry around because every time I've gone there, they have been the most professional, time efficient, and easiest group of people to deal with.
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Old Jun 28, 2014 | 09:55 PM
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Originally Posted by Evaporate
I just stopped by there, and they did seem busy.

However, they have got some of the best customer service in the auto service industry around because every time I've gone there, they have been the most professional, time efficient, and easiest group of people to deal with.
I guess i got to show up to get good customer service...
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Old Jun 29, 2014 | 03:11 PM
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Originally Posted by xx_ED_xx
I guess i got to show up to get good customer service...
My $02

you can just "show up"....but I would suggest you call or email them 1st. I have had very good response by email and of the times I did call they were able to talk me through my concerns.

I emailed pics of my particular concerns and they said "return the clutch and we will replace" so when I drove down there Lee looked at it and said "come back in a hour". Clutch was completely rebuilt and the tech gave me the detail on what the problem was.

Like any company there are times where staff get slammed so just email or call again until you get a response. FWIW Billy quickly just returned a email to me about a ? I had.
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Old Jun 30, 2014 | 09:52 PM
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Originally Posted by ******
Like any company there are times where staff get slammed so just email or call again until you get a response.
This^^^.
We sell Mcleod products and these guys have always taken very good care of us and our customers concerns.
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