Thunderracing.com blows
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TECH Enthusiast
iTrader: (7)
Joined: Sep 2008
Posts: 526
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From: Orange County
Thunderracing.com blows I ordered some piston rings 10+ days ago and didn't receive any sort of confirmation other than my PayPal receipt. When I contact them all I get is "Hm it looks like your order was marked as a quote". I ask if it's being sorted out, and three days later no response since the last useless email I got. I've been forced to open a dispute in PayPal and now I'm waiting to see how it turns out. Hands down this has been the worst customer service I have EVER received.
They do suck, I waited for two parts for over 4 months and never received it nor any word on if I would ever received them. Finally canceled the order and got a refund for one of the parts but not the other. Posted a thread in the sponsor feedback and was told this is not normally how they operate and it would be looked into. Well that was last Thursday and still have not heard anything nor seen the credit back to my card for the second part. 
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On The Tree
Joined: Jul 2008
Posts: 133
Likes: 0
From: houston, tx
wow! how ironic! i was wonderin when someone would post up bout this sponsor. i have ordered a flywheel, slave cylinder an misc bolts from them over a year ago an got shafted on these parts cause there got lost in mail! spoke with manager ANGIE!!!! and she would not send me parts nor refund my money! SUCH GREAT SERVICE THERE IF YA ASK ME!
TECH Fanatic
Joined: Jan 2010
Posts: 1,219
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From: Euless Tx
I have ordered through them before, and yes, it took a little while to get my part. However, they did keep in contact with me throughout the whole process. See if you can pm or call Shane. He's a good guy and will get you taken care of.
