HP Tuner Credit Question
#1
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HP Tuner Credit Question
I just bought HP Tuners Pro MPVI. When I first copied my PCM, it prompted me to license for 2 credits. Ok, that's normal. However, when I tried to write the new "tune" (all I changed was my gear ratio) it prompted me for 2 more credits to use the "Enhanced VCM Interface". Is this right? Do I need 4 credits to tune my car?
Thanks guys!
Thanks guys!
#3
I just bought HP Tuners Pro MPVI. When I first copied my PCM, it prompted me to license for 2 credits. Ok, that's normal. However, when I tried to write the new "tune" (all I changed was my gear ratio) it prompted me for 2 more credits to use the "Enhanced VCM Interface". Is this right? Do I need 4 credits to tune my car?
Thanks guys!
Thanks guys!
Stop; don't use any more credits. Email support@hptuners.com for direction.
#4
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Contacting HP Tuners, and the selling vendor didn't really do much for me. HP Tuners told me that it's not free, and the selling vendor just pushed me back to HPT. So I've wasted an extra 2 credits. Awesome. Last purchases I will make from either.
#7
Custom operating systems cost 2 credits to utilize, this is something that takes use hundreds and in some cases thousands of man hours to create. Things like real time tuning, VE multiplier tables, etc were never offered by GM so we spent time to offer these things to our customers. In the end its up to the user if he/she wants to take advantage of these, nobody forces them to use them.
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#8
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And another typical terse response I've come to expect from this company rather than helpful information regarding the issue at hand. I was FORCED to use two credits to change the gear ratio, and shift point. I have not attempted any sort of advanced tuning as it's well beyond my comfort zone and ability.
#9
I move the Rock Hill SC last fall. I have known Broadway for about 15 years or so. I used to work on his car for him. I had his old Caprice convertible at my house for about 2 month at one time. The last few years I have only been to the track a few times. We ran a 2003 Cadillac DHS --- 13.6 it had a few mods. We started out at 16.1
#10
And another typical terse response I've come to expect from this company rather than helpful information regarding the issue at hand. I was FORCED to use two credits to change the gear ratio, and shift point. I have not attempted any sort of advanced tuning as it's well beyond my comfort zone and ability.
#11
I don't understand why it asked you to use 2 credits when you "copied" (You mean Read right?) the controller. As far as I was aware HPT changed that quite some time ago that you didn't need to use credits to pull a tune. So by my understanding you must of done a flash first for it to ask for two credits.
Then if you only changed the gear ratio it wouldn't ask you to use any more. If you did however select to apply an enhancement then yes it will ask you for more. That is normal and a part of the HPT credit scheme like it or loath it.
If you didn't want to pay for enhancements, you should have purchased EFI LIVE, being that all custom operating systems they produce are Free.. And as far as LS1's go, more capable as a whole IMO. But you didn't so just accept it mate. Its only $100 after all.
Then if you only changed the gear ratio it wouldn't ask you to use any more. If you did however select to apply an enhancement then yes it will ask you for more. That is normal and a part of the HPT credit scheme like it or loath it.
If you didn't want to pay for enhancements, you should have purchased EFI LIVE, being that all custom operating systems they produce are Free.. And as far as LS1's go, more capable as a whole IMO. But you didn't so just accept it mate. Its only $100 after all.
#13
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Maybe your PREVIOUS tuner attempted using that sort of advanced tuning and didn't tell you. In which case the previous tuner could've sent you the stock operating system for use. Really we don't have much control over what your previous tuner might have done to your pcm.
#14
#16
And another typical terse response I've come to expect from this company rather than helpful information regarding the issue at hand. I was FORCED to use two credits to change the gear ratio, and shift point. I have not attempted any sort of advanced tuning as it's well beyond my comfort zone and ability.
And you're not going to do anymore business with the vendor whom you bought it from? That's stupid. What did they do wrong? They just eliminated the middleman by telling you do tell with the people that made the software.
This is the best idea yet.
#17
No the best idea was the one I messaged him with. I told him i'd loan him a pcm(for the cost of shipping it), so his vehicle wouldn't be down, so he could send his stuff all to Bill or HpTuner, for them to decide, what kind of bug their package has now. I'm sure it will get straightened out, but it shouldn't have happened in the first place and of course, nobody will ever explain what went wrong. Keep those bugs in the dark and hope nobody else finds them
#18
No the best idea was the one I messaged him with. I told him i'd loan him a pcm(for the cost of shipping it), so his vehicle wouldn't be down, so he could send his stuff all to Bill or HpTuner, for them to decide, what kind of bug their package has now. I'm sure it will get straightened out, but it shouldn't have happened in the first place and of course, nobody will ever explain what went wrong. Keep those bugs in the dark and hope nobody else finds them
#19
I seriously doubt its a bug and since he has yet to contact us it makes that case even stronger. It would take me about 5 minutes to look over his info to determine if its a bug or exactly what the issue is, why you would recommend something that would hold him up for weeks probably isn't the best advice I've ever heard
Oh I forgot, you're like MS, they're not bugs, they're features, was always my favorite answer, from them
#20