AT&T vs. Verizon vs. Comcast
08-20-2009, 06:23 PM
#1
TECH Regular
Thread Starter
iTrader: (1)
Join Date: Sep 2006
Posts: 495
Likes: 0
Received 0 Likes
on
0 Posts
AT&T vs. Verizon vs. Comcast Alright so I (just like many others) am done dealing with Comcast's bullshit costumer service and policies.
It seems as though since Comcast took over Time Warner Houston a lot of people have switced to ATT or Verizon's Fios (badass Fiber Optic Networks).
To share my experience...
Like i said before Comcast's terrible customer service and thier Go **** Yourself attitude drove me away to ATT. I must say I like the change. I live in an apt and ATT's DSL (advertised at 1.5 MBS) is much faster and more stabe than Comcast internet (advertised at 12MBS). I dont know why a slower network is works faster. It just does.
My question for you guys is have any of you had similar experiences. Even better does anyone here have FIOS TV or interent they would like to share a review?
It seems as though since Comcast took over Time Warner Houston a lot of people have switced to ATT or Verizon's Fios (badass Fiber Optic Networks).
To share my experience...
Like i said before Comcast's terrible customer service and thier Go **** Yourself attitude drove me away to ATT. I must say I like the change. I live in an apt and ATT's DSL (advertised at 1.5 MBS) is much faster and more stabe than Comcast internet (advertised at 12MBS). I dont know why a slower network is works faster. It just does.
My question for you guys is have any of you had similar experiences. Even better does anyone here have FIOS TV or interent they would like to share a review?
08-20-2009, 08:41 PM
#5
Launching!
iTrader: (1)
Join Date: Jun 2003
Location: Houston, TX
Posts: 254
Likes: 0
Received 0 Likes
on
0 Posts
I had comcast during the timewarner crap and then switched to ATT Uverse, and will never go back. ATT cust svc has been great, very few problems with svc and inet speeds are great even with their basic speed.
08-20-2009, 09:04 PM
#7
On The Tree
Join Date: May 2004
Location: San Antonio Texas
Posts: 173
Likes: 0
Received 0 Likes
on
0 Posts
**** man att has TERRIBLE customer service. I had time warner, and yeah it sucked but damn was their customer service 10 times better. It is damn near impossible to get something done with att, and forget it if it is on the weekend! I have been with them 2 months and am happy with the service (except for only 1 tv in the house being able to watch hd) but their service is absolutely terrible.
Trending Topics
08-21-2009, 08:55 AM
#9
TECH Enthusiast
iTrader: (2)
Join Date: Apr 2004
Location: HOUSTON TEXAS
Posts: 636
Likes: 0
Received 0 Likes
on
0 Posts
ATT dominates, I sell it alll day long, with little to no complaints. If you want ATT hit me up, and I can help you with any customer service issues any of you have.
NO contract.
NO setup fees.
NO equipment fees.
NO installation fees.
NO cancellation fees.
BEST DVR set up of all companies.
Great selection of channels
Oh and now in most places you can get internet speeds up to 18mbps if desired!
If you dont think we are worth the money, you dont have to have us, no obligations.
David
NO contract.
NO setup fees.
NO equipment fees.
NO installation fees.
NO cancellation fees.
BEST DVR set up of all companies.
Great selection of channels
Oh and now in most places you can get internet speeds up to 18mbps if desired!
If you dont think we are worth the money, you dont have to have us, no obligations.
David
Last edited by camarodave98; 08-21-2009 at 10:41 AM.
08-21-2009, 09:10 AM
#10
9 Second Club
iTrader: (21)
Join Date: Mar 2008
Location: League City, Texas
Posts: 616
Likes: 0
Received 0 Likes
on
0 Posts
I have AT&T U-Verse in my apt. I get 6mb down through their internet, and have the U-200 for Cable. Imo, U-Verse is WAY better than when I had Comcast at my parent's house. AT&T uses DSL, but can still get 18mb down if you want.
08-21-2009, 11:19 AM
#12
Launching!
iTrader: (3)
Join Date: Aug 2005
Location: Addison, Texas
Posts: 215
Likes: 0
Received 0 Likes
on
0 Posts
Any Time Warner Road Runner techs (or have a tech contact) on here? I have had HS internet for years at my home office in Carrollton (NW Dallas). Same hardware, used to be Comcast and before that, someone else. For the past 3 months or so, I lose pretty much an hour a day, normally between 10:00 AM and 11:00 AM. It appears that the gateway for my connection goes down for 5-10 minute periods. I can post up or email a graphic that shows the problem. I think we will move in the next year or so or I would be changing to another provider now. I may anyway as this problem seems to be getting worse. Customer Service is very pleasant but nothing gets done.
08-21-2009, 11:48 AM
#13
TECH Fanatic
iTrader: (2)
![6']['9's Avatar](https://ls1tech.com/forums/customavatars/avatar7527_3.gif){kind=avatar}
Join Date: Oct 2002
Location: San Antonio Tx
Posts: 1,240
Likes: 0
Received 0 Likes
on
0 Posts
i beg to differ. Some of us techs go out of our way to do more for our customers than anyother company out there. You just have to be patient. at&t has more than a million U-Verse subscribers so getting a tech out there isnt easy. If you have had a tech go out to your house and you are still having problems you should consider contacting thier manager and getting it resolved.
What is it you need done on the weekend that cant be done during the week?
LMK
LMK
08-22-2009, 10:25 AM
#15
Teching In
Join Date: Jul 2009
Location: La Porte, TX
Posts: 33
Likes: 0
Received 0 Likes
on
0 Posts
I have only one complaint with ATT, their HD quality. They do however have the largest number of HD channels, but they still compress their streams more than the other guys. ATT blows every other company out of the water in every other category as far as im concerned. I would like some more info on the verizon fios though. I've heard some good rumors...
08-22-2009, 10:34 AM
#16
TECH Junkie
iTrader: (10)
Join Date: Jan 2004
Location: Pearland, TX
Posts: 3,779
Likes: 0
Received 0 Likes
on
0 Posts
Switched from Comcast to Uverse. Same package was $70/month cheaper with Uverse. The only problems I've had are:
In the grand scheme of things, these are VERY minor gripes. The service flat-out works, and the internet service has been very speedy.
-Mike
- HD quality. I get lots of pauses and pixelation on the HD channels.
- 4 hour shutoff. I have a Tivo and the Uverse DVR. I use the Uverse DVR for HD recording and the Tivo for the rest. Problem is, I frequently record "Press OK to watch TV", as the power-saving mode of the Uverse box kicks in. I have a buddy at work who setup his Tivo to record one minute of ESPN or ESPN2 (cycles between them) every four hours, just to keep the box "awake". It would be nice if this feature could be disabled.
In the grand scheme of things, these are VERY minor gripes. The service flat-out works, and the internet service has been very speedy.
-Mike
08-23-2009, 07:53 AM
#17
TECH Regular
iTrader: (1)
Join Date: Jun 2005
Location: Alvin Tx
Posts: 423
Likes: 0
Received 0 Likes
on
0 Posts
Switched from Comcast to Uverse. Same package was $70/month cheaper with Uverse. The only problems I've had are:
In the grand scheme of things, these are VERY minor gripes. The service flat-out works, and the internet service has been very speedy.
-Mike
- HD quality. I get lots of pauses and pixelation on the HD channels.
- 4 hour shutoff. I have a Tivo and the Uverse DVR. I use the Uverse DVR for HD recording and the Tivo for the rest. Problem is, I frequently record "Press OK to watch TV", as the power-saving mode of the Uverse box kicks in. I have a buddy at work who setup his Tivo to record one minute of ESPN or ESPN2 (cycles between them) every four hours, just to keep the box "awake". It would be nice if this feature could be disabled.
In the grand scheme of things, these are VERY minor gripes. The service flat-out works, and the internet service has been very speedy.
-Mike
We get the pixelation issues here as well but not so often. Ours doesn't go into power savings mode, I would ask someone about that. We have HD in two rooms and are pleased with the service/package.
