I bought an optima red top battery from a member several months ago, and now it's gone bad. I'm pretty sure it's still under warranty. Only problem is that the member hasn't been on in a while, so I doubt i'll get ahold of them to get any account info. I was wondering if anyone could help me get it replaced through the manufacturer, or somehow. I really don't wanna spend $180 on a new one.

 

I think I read under the muffled thread a few post down the OP is a managed at one. Hope this helps!

 

Im the assistant manager at Oriellys..

Do you know where he bought it from? Or a phone number to go by?

Its hard to warranty anything without a invoice number or something to go by because especially on optimas, they have to send it back to them.

If I could get a last name or phone number I could help you out if he bought it from us.

 

^ yea that guy ha

 

my life is boring. So i just hit refresh and jump on any new thread. hahah

 

And look on the battery. Should have a green sticker with a date. like 9/10 or 05/10.

 

I found a purple round sticker that says 7/09

The member i bought it from was grrrrl. I think that's the guy's girl though. I'm GUESSING his profile could be mjcotroneo, but i could be wrong.

 

hmm.

You dont have their phone number?

Its def still under warranty.

 

Would the battery happen to be a red34/78?

 

I believe so. I'd have to go out and check, but I'm pretty sure it is.

 

If so, I got ya.

I found a battery on a MISC account we use at work that I can warranty it under.

Or you can go to any O'Reillys and tell them its under "Cliff Hall".

They will put it up, say you bought it in 10/2010. Tell them its your boss and you use his account. No questions will be asked.

 

No way, are you serious??! Man, you're a life saver! I'll head by O'reillys tomorrow and try it.

 

Should the public have seen that transaction take place?

 

No prob.

They wont ask you any question if you just say its your bosses and his name is Cliff Hall.

They gotta do a "Corporate Search" for it because its at our store. But it will pull up.

Unless you just want to come to my store and I'll make it happen. Try a store by you first, if they are bitches about it, i'll take care of it.

The name is just some **** we made up to ring up random customers that come in all the time and we hook them up with a discount. I sold Lawhorn stuff under that name too.

 

Should I tear the 7/09 sticker off of it?

 

But of course.

We're not beating the system. The battery is still covered under warranty reguardless. He just lost the proper identification to get it covered so I helped him out.

Nothing wrong with that.

 

No because the purchase was in 10/2010.

Optimas have a 36 month free replacement guarantee.

 

What kind of discounts can we get? lol.