why not, they built my LS1 and a lot of our roads up here They seem to do good work.

I had a very positive experience with Fuddle. John answered all of my questions thorougly and made sure I was comfortable buying a converter from him. When I recieved my converter for my rebuilt trans it didn't seem like it wanted to slide onto the pump. I called John and he overnighted me a new converter with return shipping to send mine back. Turns out there was nothing wrong with the verter, just an o-ring that was bulging a bit on the pump. I'm a happy Fuddle customer.

It seems as of late John has some other things going on, because he is taking an awful long time to respond to future/current customers' inquiries
and seems a bit inconsistent in the customer service department.

To be completely honest, I don't know if I could recommend a Fuddle converter anymore because of this inconsistency. However, all of these guys that waited too long to get their fuddle and bought something else; I'd jump on those converters in a heart beat, cause based on the reviews I've seen and my own personal experience, the HP/Street version can really take a beating.

 

well John just contacted me and is sending me a new converter and I will send mine back. He didnt give a ship date but I will post the info as I receive it. Maybe he got slammed with orders...got behind and is trying to catch up. Who knows but I am very encouraged that he contacted me.

 

If you want what other people are selling then you
can always go there. I wanted something that was
just not on the market, and Fuddle made it for me.
For less.

I thought it was Torque Converter Company in Salt
Lake City that was the build shop. Has that changed?
My boxes came from them. What little I could find on
TCC last year looked more like Mormons than Mexicans,
and a fair number of years in the tranny & converter
business.

I feel kind of sorry for John, I think he's up to the
chapter of the book in which he learns "People are
why retail sucks". You couldn't pay me enough to deal
with the public.

 

What did the "people" do wrong? Any business will have ups and downs, good times / bad times, Happy customers and unhappy customers The difference is how they battle through it and what they do to take care of the unhappys. Not very many people have complained about the product just the lack of comunication.

 

my converter is supposed to ship Friday or the following Monday. I will update you guys but so far this is very promising. If all goes well, I will be the leader of the Fuddle bandwagon

 

2002_Z28_Six_Speed works for yank converters. take this into consideration when reading his opinion.

i have a fuddle converter, out 60' my yank converter and i am happy. both products are good.

i am not a newbie or a youngin either.

 

i love my fuddle. john was overly helpful before i bought my converter. i probably bothered him over a dozen times over the course of 2 months before i bought my 'verter and he was quick and friendly with all his responses. then i bought it, and ive had a few questions since, and he has been quick and friendly in his every response after the sale. and the converter is great. everyone was weary of the drivabilty of my combo with a 4000 stall, but it feels great. no issues here. my car drives better than a friends camaro with a vig3200, and another friends vette with a yank4000. faster than theirs too. with relative equal mods. john has my every confidence and as long as fuddle is around, they will have my business.

 

By all means feel free to use your nonsponsored board for whatever you like to use it for, to include bashing companies, if thats what you like. Obviously you got a little lost in the translation, so let me break it down for you...
LS1Tech has sponsors that pay to advertise, we the users often time receive discounts for being members, so we work together in concert basically. Now if a problem arises, rather then posting up all over about it, use the appropriate section, Sponsor Feedback, after attmepting to contact the sponsor. Quiet simple really.
Next point, have you talked with a company on the phone, email or pm? If so, how did THEY treat YOU? I can read on here and elsewhere all day long how X Company sux but I dont know you, jack or jill, for all I know you work for Vig, Yank, TCI, or just have a personal grudge against Fuddle..or said company. So, how they treat me on the phone, email and pm is what matters to me. I've blown my own customers off after doing the same as many ppl in here...customer complains about install or tune, to ppl not involved without talking to me about it, that takes away my business, so in turn I blow them off a while, then explain how easy it is to show mutual respect. Its really too easy, but ppl think because they paid $ they should have everything and a bag of chips...sometimes I feel the same way, but reality says it rarely happens.
Opinions are too abundant. Seems a few ppl in this thread have opinions on Fuddle but never used one, bought one, or ordered and not received one, hmmm...kind of hard to follow the blind!

Now, in parting, I will say what the hell is the big bitch about refunds? I ordered from Yank, who so many ppl hail as made by God's hand itself (talk about some nutswingers!) and without ever opening the box, or even receiving it, I was told NO REFUND since it was a custom TC...I sold it before it even shipped so ended up not being an issue, but in the custom/performance parts market some you really need to wake up and realize not as many places have a refund policy as you might think!

Charlie

 

I thought it was normal not to get refunds on custom items? That's anywhere correct?

 

everywhere in the real world. im not certain of LA-LA land.

 

Love my fuddle going to pick up my second one aswell never had a problem with the first just need a stronger one for the 408

 

john at fuddle is a great guy to deal with...he quoted me $450 for it shipped to my door and he had a problem where he coudlnt build it after telling me it would be a week and a half to build it and another week and a half to send it out so 2-3 weeks...it took 4 and a half weeks to get so he gave me a nice discount. i will do buisness with him again.

 

i like my vigilante 3200 cuzz it does not stall at all during daily driving but i heard that fuddles do but not a very reliable source where i heard it

 

No, I don't. I admit I DID but that was 6 years ago and don't you think it would be weird to show religious devotion after 6 years? That is not why I said what I said. Again, I apolize if I made people sound like they were buying crap. That is not what I mean to say. I just meant to say Fuddle wasn't top of the line or backed by research/real racing experience. I never meant to say it plain didn't work. But, I am shutting up now before the thread goes out of control.

 

Maybe I need to break it down for you.

If a person starts a thread titled "Is Fuddle really that bad?" they want to hear good and BAD about that company before buying.

Next point. Your conspiracy theory about everyone working for Yank, Fuddle, etc...giving BS reviews about a company. Pretty simple here. THOSE COMPANIES ARE NOT THAT BIG. There is no way in hell they employ that many people. Most posting up about them have no vested interest in them. They are just trying to help someone out. Yes, there are grudges and those people will always post up too. You have to be smart enough to weigh things out and understand that. If there are 50 satisfied customers and 2 unsatisfied...well those numbers look pretty good.

I could care less how someone kisses my *** through email before I send him my money for his product. It's how they take care of their customers after the sale and how the product performs that matters. If all you care about is someone being nice give me a call. I can put on a happy face and sell you some ocean front property in Ohio. Interested?


Finally, because I haven't bought a converter from XYZ company I can still tell you how it worked in my buddies car or post up some reults I've seen. I've never had cancer myself but I can tell you after watching my cousin and grandfather go through it .......IT SUCKS.

 

jay....you seem to skim the points well enough. Conspiracy theory, hahaha, whatever...not meant exactly that way, but forgot some ppl need a little more definative verbage then others, as long as you get the point thats great and it seems you did, as you mentioned the grudge against certain companies, which was the meat. Funny though in contrast to thinking a conspiracy is so far fetched...have you ever read topics posted about Hardcore from a couple years back on this board? If so, then you will know, a (1) employee of HC had a few different SN's and posted all this great stuff about them while bashing other companies...not so far fetched now if you knew about it And then again, on a CF there is a guy with something like 6 different names, changes them like personalities but the one constant is, he bashes Magnuson SC's, again, it only takes one hater.
I will pass on calling you, as I am sure no matter how far you smile you wouldnt be able to sell me squat, not with your replies already that is. And to take that one little portion and focus on it, well, thats absolutely incredible, well done. So I guess you can call me, I will tell you how much of a idiot you are and as long as I follow up you'd buy from me? I didnt think so, and FWIW I dont think your an idiot, just a little narrow minded. The point on communication has even been brought up in this thread, calls not answered, emails not returned, pm sent but not replied too. But, that doesn't mean I expect you to buy from them just because they have a good product..... Its the whole kit and kaboodle. You should have a good product, knowledgable staff, good customer service and integrity...pricing helps, but economics says we'll pay more from a reputable shop for the same product as one offered from a no-name shop, so $ seems to be less of a seller.
Another point you turned to your favor, the not being a user of Fuddle vs a family experience with cancer... I am sure your smart enough to figure out, as should anyone reading, that if someone has personal experience with a product, they would know first hand the in's & out's, not to say that family and friends of a user wouldn't, but obviously we all know F&F tend to be less reliable with certain aspects than what the user would have. I, like you, would want to hear from those with the product, then those with ANY experience (be it install in F&F cars, reviews etc) before listening to someone that has neither, but read some where that the product is junk and posts like they KNOW this, instead of posting "well I read here *insert link* that this guy had *insert problem*". How many internet pro's have you seen do things like that? I am guessing a lot more than we'd like.
You are absolutely correct in the topic, it asked for opinions. Looks like he's getting them too.

Honda Hunter...I thought refunds were few and far b/w as well, but sometimes ppl overlook that aspect, like in qwiktim's case, and they post that as being a main part of their arguement.

Charlie

 

I ordered my converter through Fuddle and love it. Shipping was prompt and I'd order from them again if I needed another converter.

 

Cat3,

Lol! I sent you a PM. It's all good man.

 

Fuddle comes highly recommended in my "book", I ordered from them a few months ago during there "sale" and it was a great experience, there was quick shipping, great product and I got fast responses to my questions b4 hand.

 

After the customer support I have read about Fuddle....... I think I owe John a call when I am in the market.

I am doing all of my mods with cash and not charging anything so it will take a couple of months. Tires are next and then comes the converter. John if you read this send me a PM looking for 4k and I will be spraying.