camaro383

iTrader: (13)

hey if you read this jose call 347-234-7440

I ordered parts from you and i have been waiting for weeks and you were supposed to contact me back yesterday and never did and your impossible to get in touch with!! i didnt want to make a thread but this happened with other parts as well and now its holding my project up

Thanks, Matt

IT_SS

iTrader: (5)

have you tried emailing them? I never have trouble reaching them...

eviltwin_1987

iTrader: (18)

Good luck, I had the same problems when I purchased from them

camaro383

iTrader: (13)

Emailing, no i havent, they have 2 phone#s and they were supposed to call me back... When u order something and ur told it will ship out that same day and then 3 weeks later u stil havent recieved it, theres an issue with that and now there is communication troubles, im not tryin to stir **** up, it just seems to me that this is what it takes to get something you payed for these days

Texas_WS6

iTrader: (9)

I quit using them years ago. Good luck.

Z06kern

iTrader: (18)

I too have had trouble. Good luck!

mr_biscuitz

iTrader: (22)

Me too ^^^^^^^^^^^^^^^^ Many times, and I sent a turbo in to be rebuilt by them and they sent it back with my plastic fitting broke for boost controller ( It was packed down like fort knox to them) and it was so freaking dirty when I got it back. I had precision rebuild a turbo about a year ago and the thing came back looking like it was never used. It just amazed me they would do that, no brake clean, no air blown throught it or nothing. Just tear it apart and back together and then back to me with no packing around the turbo in the box.

2000RATA

Cancel payment. If it was CC you got what 30 days?

98silverbullet

iTrader: (3)

I've already spent over $3,000 there id like to be contacted on where my $40 drain flange is.....

camaro383

iTrader: (13)

On tha head!

Professor_speed

iTrader: (8)

3 turbos from them no issues always answered my pm's and called back if I left a message.

98silverbullet

iTrader: (3)

Then can you call and ask where my flange is lmfao

Professor_speed

iTrader: (8)

Try sending PMing DrTurbo he was always got back to me. just trying to help.

98Z28CobraKiller

iTrader: (17)

Their customer service absolutely blows. You can find a thread like this every other month on them between here and Yellowbullet. In this shitty economy, it must be nice to be so busy to where you can just blow people off like this.

Fbodyjunkie06

iTrader: (10)

hahahahah lmfao

corpserodeo666

iTrader: (12)

Ill bump this for the lack of respect for costumer service, and everything else. I have had nothing but problems from them and several others that I have talked to. Just keep calling and e-mailing. Although it probably will not do anything, but sometimes persistence is key.

kmracer

iTrader: (1)

i see this too. i actually thought this was an old thread until i read it was posted yesterday...

Black98s10

I definately don't think they with be in business for much longer, if they haven't fold already.

gnx7

iTrader: (28)

very bad customer service.

I bought a GT88 turbo from them and it was packaged terribly. Nearly fell out of the box when it arrived. Suffered some minor cosmetic damage.

Called them a little while later to buy another item 3 different times and NEVER received any phone calls back.

Not run professionally at all.

MawneeC5

iTrader: (12)

hmmm good to know. I actually PMed him for some advice and a quote on a turbo. Seems its a good thing he never got back to me.