On3 turbo woe's
01-17-2013, 07:41 AM
#21
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Did you not read in my other posts what my experience has been with them in the past? did you not see I have another turbo working fine no more than a foot and a half away? I am just trying to help people before they get the same treatment I did.
01-17-2013, 07:59 AM
#22
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Too many variables can play a factor in your failure. Post legit results when it's taken apart to show others failure.
Customer service is a big deal and very important, however none of us know the conversation and/or attempts.
01-17-2013, 08:16 AM
#23
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Just trying to save people from the sting of cheap Chinese turbo's and poor customer service. I can't help that you don't know my history with on3, but i will update this when i get it off the car.
01-17-2013, 09:16 AM
#26
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well its a shame you feel that way. i hope your next experience with automotive products is a positive one. Damn shame you wont give a small company a chance to fix your issue and keep you happy.
Ive always see it like this, when a company screws somthing up, thats your opportunity to milk um for all you cna get out of them. The nicer you are to them, the better you will get your issue resolved.
for example, I had another ebay item have a problem with EMUSA. I ordered a 31" intercooler; single in/out... they sent me a twin turbo interooler... I contacted them and with in the same day they found a replacement and sent it out fed ex with a return shipping lable for the wrong intercooler.... unfortunatly when i got the intercooler it was the right size but they sent me a "delta-fin" intercooler, i ordered a bar and plate...
SOOO i called them again and they looked around their inventory and unfortunatly didnt have the 31"x11"x3" 3" in/out in stock and wouldnt for awhile, so instead they ask if i would be willing to take a simular size with 31"x11"x3" 2.75" in/out AND as a bonus the new intercooler had mounting tabs and harware, and they sent me replace ment quality couplers to adapt this intercooler to my piping since the other couplers i had already bought were for a 3" intercooler, and of course return fedex shiping lable.
EMUSA was all over it and their customer service was on point.
Another one like this and its with a more widely known F-body contributor is 6LE Designs.. I have been waiting for an entire year to get my final product for the rear valance diffuser for firebirds. The first 3 they sent didnt fit AT ALL and i sent pictures and even destoyed 2 of them and sent pictures for them so i could get a new one. Its come to light that their manufacture plant didnt measure the molds right and entire batches were screwed up so they had to retool and retest... all this has been happening since dec 2011 and its now 2013 but i just toch base with them every so often to see how its going. If any of you all rememeber these valances are more then some of your average china turbo. I have $400 tied into this and im still waiting but im being patient and underestanding. i am getting alittle antzy but i can still wait. 6LE is still a great company and the customer service has been all over it to help me out.
**** happens, get over it. if you go through your whole life like this, your gonna be a miserable human being your whole exsistance on this little planet. THe big name turbos fail too. **** happens.
Ive always see it like this, when a company screws somthing up, thats your opportunity to milk um for all you cna get out of them. The nicer you are to them, the better you will get your issue resolved.
for example, I had another ebay item have a problem with EMUSA. I ordered a 31" intercooler; single in/out... they sent me a twin turbo interooler... I contacted them and with in the same day they found a replacement and sent it out fed ex with a return shipping lable for the wrong intercooler.... unfortunatly when i got the intercooler it was the right size but they sent me a "delta-fin" intercooler, i ordered a bar and plate...
SOOO i called them again and they looked around their inventory and unfortunatly didnt have the 31"x11"x3" 3" in/out in stock and wouldnt for awhile, so instead they ask if i would be willing to take a simular size with 31"x11"x3" 2.75" in/out AND as a bonus the new intercooler had mounting tabs and harware, and they sent me replace ment quality couplers to adapt this intercooler to my piping since the other couplers i had already bought were for a 3" intercooler, and of course return fedex shiping lable.
EMUSA was all over it and their customer service was on point.
Another one like this and its with a more widely known F-body contributor is 6LE Designs.. I have been waiting for an entire year to get my final product for the rear valance diffuser for firebirds. The first 3 they sent didnt fit AT ALL and i sent pictures and even destoyed 2 of them and sent pictures for them so i could get a new one. Its come to light that their manufacture plant didnt measure the molds right and entire batches were screwed up so they had to retool and retest... all this has been happening since dec 2011 and its now 2013 but i just toch base with them every so often to see how its going. If any of you all rememeber these valances are more then some of your average china turbo. I have $400 tied into this and im still waiting but im being patient and underestanding. i am getting alittle antzy but i can still wait. 6LE is still a great company and the customer service has been all over it to help me out.
**** happens, get over it. if you go through your whole life like this, your gonna be a miserable human being your whole exsistance on this little planet. THe big name turbos fail too. **** happens.
01-17-2013, 09:17 AM
#27
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did you have a restrictor on the turbo feed,oil filtered,turbo properly broken in? i just got one of these turbos and i know it will be a hit or miss but thats the gamble im taking. i plan on doing everything i can to make it last
01-17-2013, 09:36 AM
#28
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well its a shame you feel that way. i hope your next experience with automotive products is a positive one. Damn shame you wont give a small company a chance to fix your issue and keep you happy.
Ive always see it like this, when a company screws somthing up, thats your opportunity to milk um for all you cna get out of them. The nicer you are to them, the better you will get your issue resolved.
for example, I had another ebay item have a problem with EMUSA. I ordered a 31" intercooler; single in/out... they sent me a twin turbo interooler... I contacted them and with in the same day they found a replacement and sent it out fed ex with a return shipping lable for the wrong intercooler.... unfortunatly when i got the intercooler it was the right size but they sent me a "delta-fin" intercooler, i ordered a bar and plate...
SOOO i called them again and they looked around their inventory and unfortunatly didnt have the 31"x11"x3" 3" in/out in stock and wouldnt for awhile, so instead they ask if i would be willing to take a simular size with 31"x11"x3" 2.75" in/out AND as a bonus the new intercooler had mounting tabs and harware, and they sent me replace ment quality couplers to adapt this intercooler to my piping since the other couplers i had already bought were for a 3" intercooler, and of course return fedex shiping lable.
EMUSA was all over it and their customer service was on point.
Another one like this and its with a more widely known F-body contributor is 6LE Designs.. I have been waiting for an entire year to get my final product for the rear valance diffuser for firebirds. The first 3 they sent didnt fit AT ALL and i sent pictures and even destoyed 2 of them and sent pictures for them so i could get a new one. Its come to light that their manufacture plant didnt measure the molds right and entire batches were screwed up so they had to retool and retest... all this has been happening since dec 2011 and its now 2013 but i just toch base with them every so often to see how its going. If any of you all rememeber these valances are more then some of your average china turbo. I have $400 tied into this and im still waiting but im being patient and underestanding. i am getting alittle antzy but i can still wait. 6LE is still a great company and the customer service has been all over it to help me out.
**** happens, get over it. if you go through your whole life like this, your gonna be a miserable human being your whole exsistance on this little planet. THe big name turbos fail too. **** happens.
Ive always see it like this, when a company screws somthing up, thats your opportunity to milk um for all you cna get out of them. The nicer you are to them, the better you will get your issue resolved.
for example, I had another ebay item have a problem with EMUSA. I ordered a 31" intercooler; single in/out... they sent me a twin turbo interooler... I contacted them and with in the same day they found a replacement and sent it out fed ex with a return shipping lable for the wrong intercooler.... unfortunatly when i got the intercooler it was the right size but they sent me a "delta-fin" intercooler, i ordered a bar and plate...
SOOO i called them again and they looked around their inventory and unfortunatly didnt have the 31"x11"x3" 3" in/out in stock and wouldnt for awhile, so instead they ask if i would be willing to take a simular size with 31"x11"x3" 2.75" in/out AND as a bonus the new intercooler had mounting tabs and harware, and they sent me replace ment quality couplers to adapt this intercooler to my piping since the other couplers i had already bought were for a 3" intercooler, and of course return fedex shiping lable.
EMUSA was all over it and their customer service was on point.
Another one like this and its with a more widely known F-body contributor is 6LE Designs.. I have been waiting for an entire year to get my final product for the rear valance diffuser for firebirds. The first 3 they sent didnt fit AT ALL and i sent pictures and even destoyed 2 of them and sent pictures for them so i could get a new one. Its come to light that their manufacture plant didnt measure the molds right and entire batches were screwed up so they had to retool and retest... all this has been happening since dec 2011 and its now 2013 but i just toch base with them every so often to see how its going. If any of you all rememeber these valances are more then some of your average china turbo. I have $400 tied into this and im still waiting but im being patient and underestanding. i am getting alittle antzy but i can still wait. 6LE is still a great company and the customer service has been all over it to help me out.
**** happens, get over it. if you go through your whole life like this, your gonna be a miserable human being your whole exsistance on this little planet. THe big name turbos fail too. **** happens.
01-17-2013, 09:53 AM
#29
TECH Apprentice
well its a shame you feel that way. i hope your next experience with automotive products is a positive one. Damn shame you wont give a small company a chance to fix your issue and keep you happy.
Ive always see it like this, when a company screws somthing up, thats your opportunity to milk um for all you cna get out of them. The nicer you are to them, the better you will get your issue resolved.
for example, I had another ebay item have a problem with EMUSA. I ordered a 31" intercooler; single in/out... they sent me a twin turbo interooler... I contacted them and with in the same day they found a replacement and sent it out fed ex with a return shipping lable for the wrong intercooler.... unfortunatly when i got the intercooler it was the right size but they sent me a "delta-fin" intercooler, i ordered a bar and plate...
SOOO i called them again and they looked around their inventory and unfortunatly didnt have the 31"x11"x3" 3" in/out in stock and wouldnt for awhile, so instead they ask if i would be willing to take a simular size with 31"x11"x3" 2.75" in/out AND as a bonus the new intercooler had mounting tabs and harware, and they sent me replace ment quality couplers to adapt this intercooler to my piping since the other couplers i had already bought were for a 3" intercooler, and of course return fedex shiping lable.
EMUSA was all over it and their customer service was on point.
Another one like this and its with a more widely known F-body contributor is 6LE Designs.. I have been waiting for an entire year to get my final product for the rear valance diffuser for firebirds. The first 3 they sent didnt fit AT ALL and i sent pictures and even destoyed 2 of them and sent pictures for them so i could get a new one. Its come to light that their manufacture plant didnt measure the molds right and entire batches were screwed up so they had to retool and retest... all this has been happening since dec 2011 and its now 2013 but i just toch base with them every so often to see how its going. If any of you all rememeber these valances are more then some of your average china turbo. I have $400 tied into this and im still waiting but im being patient and underestanding. i am getting alittle antzy but i can still wait. 6LE is still a great company and the customer service has been all over it to help me out.
**** happens, get over it. if you go through your whole life like this, your gonna be a miserable human being your whole exsistance on this little planet. THe big name turbos fail too. **** happens.
Ive always see it like this, when a company screws somthing up, thats your opportunity to milk um for all you cna get out of them. The nicer you are to them, the better you will get your issue resolved.
for example, I had another ebay item have a problem with EMUSA. I ordered a 31" intercooler; single in/out... they sent me a twin turbo interooler... I contacted them and with in the same day they found a replacement and sent it out fed ex with a return shipping lable for the wrong intercooler.... unfortunatly when i got the intercooler it was the right size but they sent me a "delta-fin" intercooler, i ordered a bar and plate...
SOOO i called them again and they looked around their inventory and unfortunatly didnt have the 31"x11"x3" 3" in/out in stock and wouldnt for awhile, so instead they ask if i would be willing to take a simular size with 31"x11"x3" 2.75" in/out AND as a bonus the new intercooler had mounting tabs and harware, and they sent me replace ment quality couplers to adapt this intercooler to my piping since the other couplers i had already bought were for a 3" intercooler, and of course return fedex shiping lable.
EMUSA was all over it and their customer service was on point.
Another one like this and its with a more widely known F-body contributor is 6LE Designs.. I have been waiting for an entire year to get my final product for the rear valance diffuser for firebirds. The first 3 they sent didnt fit AT ALL and i sent pictures and even destoyed 2 of them and sent pictures for them so i could get a new one. Its come to light that their manufacture plant didnt measure the molds right and entire batches were screwed up so they had to retool and retest... all this has been happening since dec 2011 and its now 2013 but i just toch base with them every so often to see how its going. If any of you all rememeber these valances are more then some of your average china turbo. I have $400 tied into this and im still waiting but im being patient and underestanding. i am getting alittle antzy but i can still wait. 6LE is still a great company and the customer service has been all over it to help me out.
**** happens, get over it. if you go through your whole life like this, your gonna be a miserable human being your whole exsistance on this little planet. THe big name turbos fail too. **** happens.
01-17-2013, 10:09 AM
#31
Im with ya man. If something F-ed up on my setup Id want it to be fixed as long as it wasnt my fault. If your problem is a manufacturing defect and on3 wont fix it provided its still in warranty then I wont be buying their a/c kit. Thats crappy buisness from my point of view and I dont have the money to buy 2nd's for what shouldnt have happend in the first place. Give them aannootthheerr try, you might be surprised now that they are a sponsor and this thread has some views...
On another note I noticed they still havent fixed their site to include an accurate description or picture of both kits and I brought that to thier attention a month ago...
On another note I noticed they still havent fixed their site to include an accurate description or picture of both kits and I brought that to thier attention a month ago... Last edited by JRENIGAR; 01-17-2013 at 10:16 AM.
01-17-2013, 10:16 AM
#32
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You said 6LE customer service is being awesome and trying to fix it. He said On3 customer service has treated him like dirt and wouldn't even send him flanges that he was supposed to get......I'm sure if they were awesome to him he would be in contact with them. I don't see how we missed that. Their customer service hasn't been good.
01-17-2013, 10:31 AM
#35
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to each his own. Everyone has a comfot level. Go buy a $3000 turbo if it makes you feel better. if that what it take to clear you conscience so be it. its america and you enitlted to your own opnions and decisions. let us know how it goes. Hope your next turbo project has better luck.
01-17-2013, 11:06 AM
#37
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Ok im a few hundred dollars off but not by much.
i talking about the top of the line profession turbos.
heres one just for an example right off ebay that comparable size to an On3 T76 that he would get if he wanted a top dollar turbo
http://www.ebay.com/itm/Precision-76...d59bbb&vxp=mtr
1500 is the middle turbos. he seems to have rediculous high standards like my father in law so im just putting the big new shiny turbo out there. he bought a cheap turbo and was disappointed, so heres a nice big expensive well known name branded precision turbo that everyone know about and has used. You want big company customer service, you pay big company turbo prices.
heres another for a turbonetics thats around the 1500 price range thats again in the 76mm range
http://www.ebay.com/itm/Turbonetics-...fe6f30&vxp=mtr
Hell, the new Compturbo turbos are in the $2500-3000 range for their oiless turbos, if that aint a tough pill to swallow.
then it goes down hill from there. heres some helpful suggestions since he dosent want to go cheap on his next turbos, if he finds them used then obviously he can get it cheaper. hes made up his mind so no need to keep pressing him to keep buying ON3. he isnt going to and that his business.
id suggest that he investigate the current problem so that everything is kosher in his current build so that he doesnt have any issues with his next turbo if there happen to be an unforseen obstrutions to the turbo from somewhere other then the turbo. Dont want the same thing happening to a 3x expensive turbo. Make sure its just the turbo that causing the problem and not not a piece of welding slag that got sucked up into the turbo and is bedded into the housing but is causing enough obstruction to catch the wheel or somthing like that. you have to fully diagnosis the problem.
i talking about the top of the line profession turbos.
heres one just for an example right off ebay that comparable size to an On3 T76 that he would get if he wanted a top dollar turbo
http://www.ebay.com/itm/Precision-76...d59bbb&vxp=mtr
1500 is the middle turbos. he seems to have rediculous high standards like my father in law so im just putting the big new shiny turbo out there. he bought a cheap turbo and was disappointed, so heres a nice big expensive well known name branded precision turbo that everyone know about and has used. You want big company customer service, you pay big company turbo prices.
heres another for a turbonetics thats around the 1500 price range thats again in the 76mm range
http://www.ebay.com/itm/Turbonetics-...fe6f30&vxp=mtr
Hell, the new Compturbo turbos are in the $2500-3000 range for their oiless turbos, if that aint a tough pill to swallow.
then it goes down hill from there. heres some helpful suggestions since he dosent want to go cheap on his next turbos, if he finds them used then obviously he can get it cheaper. hes made up his mind so no need to keep pressing him to keep buying ON3. he isnt going to and that his business.
id suggest that he investigate the current problem so that everything is kosher in his current build so that he doesnt have any issues with his next turbo if there happen to be an unforseen obstrutions to the turbo from somewhere other then the turbo. Dont want the same thing happening to a 3x expensive turbo. Make sure its just the turbo that causing the problem and not not a piece of welding slag that got sucked up into the turbo and is bedded into the housing but is causing enough obstruction to catch the wheel or somthing like that. you have to fully diagnosis the problem.
Last edited by JoshuaGrooms83; 01-17-2013 at 11:12 AM.
01-17-2013, 11:26 AM
#39
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gottcha, here a nice one very simular to to the T76.
Brand new wise its not that expensive for a name brand turbo.
http://www.ebay.com/itm/Borg-Warner-...78c490&vxp=mtr
Brand new wise its not that expensive for a name brand turbo.
http://www.ebay.com/itm/Borg-Warner-...78c490&vxp=mtr
