valsperformance

iTrader: (2)

Is anyone having problems with Innovative Turbo not returning their turbos? I think they are either out of business or just decided to keep ours. No answer and no return calls as of about a month ago. We call every day and nothing. They have had our turbo for over 2 months now for a simple rebuild. Any information would be appreciated.

Zombie

iTrader: (2)

innovatives service has taken a ****.

Websy21

iTrader: (34)

That sucks to hear, hope ya get her back. If that was me I'd be screwed because I scrape to afford mods

W8N2SQZ

iTrader: (6)

My buddy USED to be their fabricator a couple of years back. When he quit two years ago the attitude around there was bad, so I can only imagine how it is now.

As far as I know they are still open, my buddies car is running two of their mid framed 88's.

Good luck man!

valsperformance

iTrader: (2)

Great, I just hope they are still there.

KissMySSo1

iTrader: (2)

i just sent them my gate that needed to be rebuilt. sounds like they are gona do it right away. i hope i get it back. i have always had good luck with them but i've been hearing of stuff lately... not to good

otherwhitemeat

iTrader: (3)

I have a boost controller from them that I sent back for repairs and its been almost almost 6 weeks and I call every day and they answer 1 of 30 calls.....those ******* keep saying that it is on the way and keep giving me b.s. tracking #'s and nothing show's up week after week.....this is the one of the biggest piece of **** companies I have ever had to deal with.....Its a $700.00 boost controller and I need It 3 weeks ago and all I get is lies....I hate this company! I will never buy from them again!

stevieturbo

Heard similar problems....

I sent a couple of their turbos to a local dealer here in the UK a couple of months ago for repairs. They contacted Innovative at the time for the parts, and the order was placed.
They havent heard anything since, or been able to get in touch.
They had someone call to the factory, and apparently it didnt look particularly open.

Urban Legend

iTrader: (5)

This is good info to have out there. Thats why I only deal with Bob at EPP. Because I know he will always be there. These other companies...

markp03

iTrader: (4)

BBB anyone? are they a member because someone should report them.

Mr.MartyStone

iTrader: (12)

I hate to say it but I would imagine they are going out of business soon.

W8N2SQZ

iTrader: (6)

I was just reading that Rick Head, one of the owners of Innovative, has a new company now called Exile turbo systems. www.exileturbo.com

If he is gone than the company may be starting to dissolve, but I am not sure.

Just a thought here for Otherwhitemeat, but if you notice exile has a new boost controller. It looks like the one innovative had. If Rick was in charge of the boost controllers over at innovative and he is now gone, maybe the other people don't know how to get it repaired. Maybe you could call Rick and get some advice from him?

I do not know these people, so it is just a thought.

Glenn

stevieturbo

I do laugh when I hear that name....imagine calling your kid Richard Head lol. Do they use Dick as short for Richard in the US too ?

ttcamaro

Yes rick is longer the owner of innovative turbo(ola is). Back when he owned i had nothing but good things to say. Now the company is a pile of ****. I ordered polished turbos and didnt get that. No big deal too them 2 months to send me what i ordered. Took weeks of bitching to get them to send that along with flanges. Got the car running and one of the turbos pukes oil out the compressor. You think im calling them for warranty **** no. Ill never see the turbo again like the dude that started the post. I was planing on just having a local diseal shop put bearings and seals in it.

njc.corp

shame how some shops operate-their is nothing wrong in saying we can't do it because we are going broke or we have not have sent it yet- we are sorry-

some like to hide-it gets worst when u hide and u run out of lies-

imo-

it also gives the good shops a bad name-by others thinking they are all the same-

valsperformance

iTrader: (2)

Just what I thought. Many people in the same situation. They do have a complaint filed with the BBB in Cali and it is for the same reasons as ours. I am sending someone there.

ttcamaro

I would contact the attorney general. They are usually really slow takes about 1-2 months for them to get to your case, but when innovative gets that letter you will have your turbo in 2 days.

BIG PURPLE

iTrader: (2)

Here Is A Little Advice Deal With Jose @ Forced Inductions. Madman & I Had Some Really Good Luck With Him.

DrTurbo

iTrader: (3)

Its not just individuals that wait. We ordered a turbine for Zombie when we rebuilt his turbo. We called and called them and Zombie also had to call and complain and they still took forever to get us the turbine wheel for his unit. Good luck is all I can say.

BTW, this is an individual point a view and not Forced Inductions talking. Jose and Jason still talk to Justin over there, but they still hung Jason and Jose out to dry on a few instances.

FieroZ34

iTrader: (1)

This post is really dumb so far. The only reason I am subscribing is in the hopes and prayers that a Innovative representative shows up, and I can watch the e-bloodbath.

Sorry, but your misfortune does not entertain me as much as a good flamewar