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Recommendation for Shipping Damage to Heads

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Old 03-03-2016 | 12:52 AM
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Default Recommendation for Shipping Damage to Heads

Long story short, bought some 243 heads used, from what i can tell they weren't handled gently during shipping and one head has a few dings on the edges of two combustion chambers. I will be taking them to a machine shop to have inspected on friday but I want to post pics to get as much input as possible. Thanks.
Old 03-03-2016 | 12:54 AM
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Old 03-03-2016 | 02:42 AM
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What the hell did they do to them? Drop em off a ladder onto some angle iron? Doesn't look like it's on sealing surface, so they can probably be cleaned up at the machine shop.
Old 03-03-2016 | 06:10 AM
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Depends on how they were packed. I had a differential once that had a hole in the box. Looked it over and it seemed fine. Later when I filled it the oil came out and there was a crack. I think a metal bar penetrated the box and cracked the case. Took two months of arguing with UPS but they finally paid me.

Those heads can be repaired but look like they may need some weld fill and machining. Not sure if you are planning to port or work the heads at all but select someone who can do the repair and the porting. I have seen head damage much worse, when correctly repaired, one would never know they were damaged.
Old 03-03-2016 | 08:12 AM
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if you are sure those weren't there prior to purchase (hope you have some pics or see if the seller has some) I would contact shipper and file a claim.
since they are used heads and would probably need a skim cut on the deck before use anyway, it probably won't cost much extra to put a dab of metal on there before cutting them.
Old 03-03-2016 | 08:28 AM
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There's no way that kind of damage was done by the cardboard box or packing materials, unless there was no packing materials and the heads were just rubbing against eachother metal on metal.

So unless the box was gouged by something that would have also damaged the heads, I would say those were like that prior to shipping.

What did the box look like?
Old 03-03-2016 | 08:44 AM
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I wonder how they were packaged also. It may be the seller did not package them in a safe manner. Also who did they use to ship them? UPS can be a little more forgiving than FedEx. FedEx, in my experience, will want to pick up the entire package for inspection to determine if the packaging would provide correct protection for the item being shipped. Also did you sign for the package or did they just leave them by the door? If you signed for it and didn't have the driver mark that the outside of the package was damaged, that could also cause trouble with getting any help from the shipping company. Hope it all works out though.

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Old 03-03-2016 | 12:07 PM
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Hey all, thanks for the responses. The box was dropped on my front porch in the rain and was pretty well worn. I did not sign for it since I wasn't home. The packing was alright, had bubble wrap and that's about it. What it looks like is one of the heads was perhaps laying on the other and someone dropped the box or layed something on it so the top head made the impressions on the bottom.
Old 03-03-2016 | 12:10 PM
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No pics of the inside on hand but I'll recreate it at home.
Attached Thumbnails Recommendation for Shipping Damage to Heads-img_20160303_100903.jpg   Recommendation for Shipping Damage to Heads-img_20160303_100934.jpg  
Old 03-03-2016 | 12:29 PM
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Originally Posted by Powers00SS
Hey all, thanks for the responses. The box was dropped on my front porch in the rain and was pretty well worn. I did not sign for it since I wasn't home. The packing was alright, had bubble wrap and that's about it. What it looks like is one of the heads was perhaps laying on the other and someone dropped the box or layed something on it so the top head made the impressions on the bottom.
Only bubble wrap for packing around cylinder heads??? That's not alright, that's straight stupid. If the shipping box didn't have some sort of puncture in it that could have done the damage, I say the whoever packaged the heads with only bubble wrap is at fault. That's mind-blowing dumb.
Old 03-03-2016 | 12:33 PM
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Well I didn't say it was great lol. So who would be at fault. Should I get money back from the seller or talk to the shipper.
Old 03-03-2016 | 01:08 PM
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OP, can you post a pic of how they were packaged inside the box. If it was just bubble wrapped then its on the seller IMO. Atleast should have had a couple layers of card board all around each head in addition to the wrap.
Old 03-03-2016 | 02:37 PM
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I will when I get home
Old 03-03-2016 | 03:33 PM
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Again, what are the plans for the heads. I would approach to seller to pay for the repair.
Old 03-03-2016 | 05:44 PM
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Plan was to just clean them up and install. Didn't plan on porting. I'm going to take them to a shop tomorrow to get a quote and I'll have him pay that.

Last edited by Powers00SS; 03-04-2016 at 01:06 AM.
Old 03-03-2016 | 09:56 PM
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Default Recommendation for Shipping Damage to Heads

I think it's pretty obvious what happened here. Should I contact PayPal and the seller? Will have a quote tomorrow hopefully when I go to the machine shop. This is really my first attempt at buying parts online from a private seller so I'm a bit new to the protocol.
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Last edited by Powers00SS; 03-04-2016 at 01:06 AM.
Old 03-04-2016 | 07:48 AM
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i'd give seller a chance to chip in. looks like those heads needed a clean up cut anyways. it's only like $35 a head to lop .010" off ...not a deal killer.
Old 03-04-2016 | 08:31 AM
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Originally Posted by Powers00SS
I think it's pretty obvious what happened here. Should I contact PayPal and the seller? Will have a quote tomorrow hopefully when I go to the machine shop. This is really my first attempt at buying parts online from a private seller so I'm a bit new to the protocol.
If that's how they were packaged, then yes, seller is at fault due to absolutely insufficient packaging. First thing, notify the seller of the situation with pictures if not done already. Very quickly get a repair cost of only that specific damage and ask seller to refund the repair cost amount only. If they don't want to work with you and don't want to take accountability for their poor packaging, then get paypal involved.
I've never dealt with such an instance (damaged product due to seller), but I think that would be a start.
Old 03-04-2016 | 11:09 AM
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Originally Posted by R6cowboy
If that's how they were packaged, then yes, seller is at fault due to absolutely insufficient packaging. First thing, notify the seller of the situation with pictures if not done already. Very quickly get a repair cost of only that specific damage and ask seller to refund the repair cost amount only. If they don't want to work with you and don't want to take accountability for their poor packaging, then get paypal involved.
I've never dealt with such an instance (damaged product due to seller), but I think that would be a start.
I messaged the guy and told him what was going on and he was very apologetic. Apparently the guy at FedEx helped him pack it and said that that amount of packing would be fine. Now we shall see what the machine shop says
Old 03-04-2016 | 11:31 AM
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Originally Posted by R6cowboy
If that's how they were packaged, then yes, seller is at fault due to absolutely insufficient packaging. First thing, notify the seller of the situation with pictures if not done already. Very quickly get a repair cost of only that specific damage and ask seller to refund the repair cost amount only. If they don't want to work with you and don't want to take accountability for their poor packaging, then get paypal involved.
I've never dealt with such an instance (damaged product due to seller), but I think that would be a start.
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