Recommendation for Shipping Damage to Heads
#1
Recommendation for Shipping Damage to Heads
Long story short, bought some 243 heads used, from what i can tell they weren't handled gently during shipping and one head has a few dings on the edges of two combustion chambers. I will be taking them to a machine shop to have inspected on friday but I want to post pics to get as much input as possible. Thanks.
#4
Depends on how they were packed. I had a differential once that had a hole in the box. Looked it over and it seemed fine. Later when I filled it the oil came out and there was a crack. I think a metal bar penetrated the box and cracked the case. Took two months of arguing with UPS but they finally paid me.
Those heads can be repaired but look like they may need some weld fill and machining. Not sure if you are planning to port or work the heads at all but select someone who can do the repair and the porting. I have seen head damage much worse, when correctly repaired, one would never know they were damaged.
Those heads can be repaired but look like they may need some weld fill and machining. Not sure if you are planning to port or work the heads at all but select someone who can do the repair and the porting. I have seen head damage much worse, when correctly repaired, one would never know they were damaged.
#5
if you are sure those weren't there prior to purchase (hope you have some pics or see if the seller has some) I would contact shipper and file a claim.
since they are used heads and would probably need a skim cut on the deck before use anyway, it probably won't cost much extra to put a dab of metal on there before cutting them.
since they are used heads and would probably need a skim cut on the deck before use anyway, it probably won't cost much extra to put a dab of metal on there before cutting them.
#6
There's no way that kind of damage was done by the cardboard box or packing materials, unless there was no packing materials and the heads were just rubbing against eachother metal on metal.
So unless the box was gouged by something that would have also damaged the heads, I would say those were like that prior to shipping.
What did the box look like?
So unless the box was gouged by something that would have also damaged the heads, I would say those were like that prior to shipping.
What did the box look like?
#7
I wonder how they were packaged also. It may be the seller did not package them in a safe manner. Also who did they use to ship them? UPS can be a little more forgiving than FedEx. FedEx, in my experience, will want to pick up the entire package for inspection to determine if the packaging would provide correct protection for the item being shipped. Also did you sign for the package or did they just leave them by the door? If you signed for it and didn't have the driver mark that the outside of the package was damaged, that could also cause trouble with getting any help from the shipping company. Hope it all works out though.
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#8
Hey all, thanks for the responses. The box was dropped on my front porch in the rain and was pretty well worn. I did not sign for it since I wasn't home. The packing was alright, had bubble wrap and that's about it. What it looks like is one of the heads was perhaps laying on the other and someone dropped the box or layed something on it so the top head made the impressions on the bottom.
#10
Hey all, thanks for the responses. The box was dropped on my front porch in the rain and was pretty well worn. I did not sign for it since I wasn't home. The packing was alright, had bubble wrap and that's about it. What it looks like is one of the heads was perhaps laying on the other and someone dropped the box or layed something on it so the top head made the impressions on the bottom.
#12
OP, can you post a pic of how they were packaged inside the box. If it was just bubble wrapped then its on the seller IMO. Atleast should have had a couple layers of card board all around each head in addition to the wrap.
#15
Plan was to just clean them up and install. Didn't plan on porting. I'm going to take them to a shop tomorrow to get a quote and I'll have him pay that.
Last edited by Powers00SS; 03-04-2016 at 01:06 AM.
#16
Recommendation for Shipping Damage to Heads
I think it's pretty obvious what happened here. Should I contact PayPal and the seller? Will have a quote tomorrow hopefully when I go to the machine shop. This is really my first attempt at buying parts online from a private seller so I'm a bit new to the protocol.
Last edited by Powers00SS; 03-04-2016 at 01:06 AM.
#18
I've never dealt with such an instance (damaged product due to seller), but I think that would be a start.
#19
If that's how they were packaged, then yes, seller is at fault due to absolutely insufficient packaging. First thing, notify the seller of the situation with pictures if not done already. Very quickly get a repair cost of only that specific damage and ask seller to refund the repair cost amount only. If they don't want to work with you and don't want to take accountability for their poor packaging, then get paypal involved.
I've never dealt with such an instance (damaged product due to seller), but I think that would be a start.
I've never dealt with such an instance (damaged product due to seller), but I think that would be a start.
#20
If that's how they were packaged, then yes, seller is at fault due to absolutely insufficient packaging. First thing, notify the seller of the situation with pictures if not done already. Very quickly get a repair cost of only that specific damage and ask seller to refund the repair cost amount only. If they don't want to work with you and don't want to take accountability for their poor packaging, then get paypal involved.
I've never dealt with such an instance (damaged product due to seller), but I think that would be a start.
I've never dealt with such an instance (damaged product due to seller), but I think that would be a start.