hahaha 
Hood window
I think it looks a bit weird because the tint almost matches your paint - so it looks more like a patch than a window. It seems like it needs something more to be finished.
But it still looks 100x better than anything I could do.
LS1 Tech Stories
The Best V8 Stories One Small Block at Time
6 Common C5 Corvette Failures and What's Involved In Repairing Them
Pouria Savadkouei
Retro Modern Bandit Pontiac Trans AM Comes With Burt Reynolds' Autograph
Verdad Gallardo
Top 10 Greatest Cadillac V Series Performance Models Ever, Ranked
Pouria Savadkouei
Top 10 Most Powerful Chevy Trucks Ever Made!
Hennessey's New Supercharged Silverado ZR2 Has 700 HP
Verdad Gallardo
Coachbuilt N2A Anteros Is an LS2-Powered C6 Corvette In Italian Clothes
Verdad Gallardo
Awesome K5 Blazer Restomod Comes With C7 Corvette Power
Verdad Gallardo
10 Camaros You Should Never Buy
10 LS Engine Myths That Refuse to Die
Verdad Gallardo
this is a wild guess
but...
did you have to cut a piece off the hood and mail it back to vfn to show some sort of defect - so they could send you a new hood
because you knew it was their fault and they would send you a new one, you took the risk to "cut" the hood to show them- instead of pay the ridiculusly expensive shipping charges?
but...
did you have to cut a piece off the hood and mail it back to vfn to show some sort of defect - so they could send you a new hood
because you knew it was their fault and they would send you a new one, you took the risk to "cut" the hood to show them- instead of pay the ridiculusly expensive shipping charges?
Our fault - no. He would need to pay shipping - yes absolutely.
Why?
Because we were told that it was a defected hood and it was painted and there were imperfections in the paint. We asked for pictures, and we did receive them...along with his "body guy's" phone number...to eventually find out that this "body guy" was not actually a body guy and instead a friend used to save money (insurance payout)...and they cut corners while painting...
It had nothing to do with fitment issues or any defect on our end..
But to be fair and nice about the situation....
we were nice enough to send him a new FREE hood as long as he cut a chunk of the old hood out and send it to us - for us that would prove that he would not be using the old hood anymore...
But I see that we were scammed now too...and will have to change our policy for helping people accordingly. Sometimes that one person in the bunch is enough to change the way things are sent out from us....
I'm not posting this to bash anyone...but before anyone starts saying how it's unfair to have this customer pay shipping, etc..etc...I want people to know the real story behind it.
I think the window is a great idea and it looks good...too bad it was from a hood that you're selling that should actually be returned back to us in exchange for your new one.
Thread Starter
Joined: Sep 2005
Posts: 1,930
Likes: 0
From: Eagle Pass, TX
Our fault - no. He would need to pay shipping - yes absolutely.
Why?
Because we were told that it was a defected hood and it was painted and there were imperfections in the paint. We asked for pictures, and we did receive them...along with his "body guy's" phone number...to eventually find out that this "body guy" was not actually a body guy and instead a friend used to save money (insurance payout)...and they cut corners while painting...
It had nothing to do with fitment issues or any defect on our end..
But to be fair and nice about the situation....
we were nice enough to send him a new FREE hood as long as he cut a chunk of the old hood out and send it to us - for us that would prove that he would not be using the old hood anymore...
But I see that we were scammed now too...and will have to change our policy for helping people accordingly. Sometimes that one person in the bunch is enough to change the way things are sent out from us....
I'm not posting this to bash anyone...but before anyone starts saying how it's unfair to have this customer pay shipping, etc..etc...I want people to know the real story behind it.
I think the window is a great idea and it looks good...too bad it was from a hood that you're selling that should actually be returned back to us in exchange for your new one.
Why?
Because we were told that it was a defected hood and it was painted and there were imperfections in the paint. We asked for pictures, and we did receive them...along with his "body guy's" phone number...to eventually find out that this "body guy" was not actually a body guy and instead a friend used to save money (insurance payout)...and they cut corners while painting...
It had nothing to do with fitment issues or any defect on our end..
But to be fair and nice about the situation....
we were nice enough to send him a new FREE hood as long as he cut a chunk of the old hood out and send it to us - for us that would prove that he would not be using the old hood anymore...
But I see that we were scammed now too...and will have to change our policy for helping people accordingly. Sometimes that one person in the bunch is enough to change the way things are sent out from us....
I'm not posting this to bash anyone...but before anyone starts saying how it's unfair to have this customer pay shipping, etc..etc...I want people to know the real story behind it.
I think the window is a great idea and it looks good...too bad it was from a hood that you're selling that should actually be returned back to us in exchange for your new one.
Let the truth be known...
Originally Posted by PERFECT Z28
Originally Posted by phantomzer0
Originally Posted by PERFECT Z28
OK, let me tell you what happened...
First off there is A WAY,A WAY, VFN would ask me to cut a 12'' x 12'' piece out of my hood to sent back to them.
I guess they wanted to have proof that I wasn't trying to get another hood without 'hacking' the 1st hood...?
I'm just curious as to the whole story for what is going on with the hood. If it was damaged and you painted it, then VFN for sure told you no returns, as per their terms of sale. But what I don't get, is why you cut it. We're you just going to toss it or something? What was damaged about it? or the problem?
I'm not trying to start any kind of fights or anything, just curious as to the circumstances that would lead someone to cut up 800 dollar hood (hood+paint).
I'm not trying to start any kind of fights or anything, just curious as to the circumstances that would lead someone to cut up 800 dollar hood (hood+paint).
The hood wasn't originally damaged upon intial inspection (when it was delivered).
What happened was that the area underneath the hood (where the hood strut bracing is) pushed through the top of the hood and caused an inverse dimple after the hood was installed/painted.
I worked very closely with Jeanie (sp?) and Mando from VFN to clear up this matter.
I sent them tons of pics of what had happened and we even had some conference calls.
Fact of the matter is that VFN admitted that their hood was defective and that worked out a deal with me.
I believe that it was only an 'ok' deal since I still have to get the new hood prep'd & painted ($$$) and that really sucks since I just had my ENTIRE car painted a custom color.
I'm not sure if you remember but I've posted on:
https://ls1tech.com/forums/appearanc...struts-10.html
when I was dealing with this issue.
I don't want to discuss this out in public 'cause I'm not trying to mess up VFN's reputation. They tried to solve the issue and it is what it is.
Fredo
That sounds more realistic to me, then them wanting to see a cut up piece, you know?
Once again sorry bout that.
I'll edit it out.
-Russ
I WAS IN NO WAY SCAMMING YOU...its not easy having an entire car painted a custom color, you should know that.
And I did not bash "VFN" in any manner...
I did not realize you had the other thread...but even so, there's nothing there that points to our fault.
Look I didn't respond here to bash you either...but I don't want the response I quoted to turn into how this was our fault. Because as you know we did not admit any fault to this hood, we sent you a new hood because you were a tech member and wanted to maintain good customer service with you - which in my eyes we did.
But I really don't think it's fair to anyone - company, person, etc...- when you ask them for a chunk of hood so that the item is useless, send them a new free item and here they are making money off the old item and got a new hood to boot...
So if the truth is going to be known...that's simply just what this was...to explain myself before this thread turned into how it was a defective hood on our end...nothing else.
Look I didn't respond here to bash you either...but I don't want the response I quoted to turn into how this was our fault. Because as you know we did not admit any fault to this hood, we sent you a new hood because you were a tech member and wanted to maintain good customer service with you - which in my eyes we did.
But I really don't think it's fair to anyone - company, person, etc...- when you ask them for a chunk of hood so that the item is useless, send them a new free item and here they are making money off the old item and got a new hood to boot...
So if the truth is going to be known...that's simply just what this was...to explain myself before this thread turned into how it was a defective hood on our end...nothing else.
Send them back the hood you have on, that you cut, and call it a day. Maybe they don't have any use for it, but at least it shows your willing to work with them for an obvious error on your body guys part.
Thread Starter
Joined: Sep 2005
Posts: 1,930
Likes: 0
From: Eagle Pass, TX
They never said you bashed them. They said, in a summary, that you manipulated their system for a free hood. And according to both conversations, you did.
Send them back the hood you have on, that you cut, and call it a day. Maybe they don't have any use for it, but at least it shows your willing to work with them for an obvious error on your body guys part.
Send them back the hood you have on, that you cut, and call it a day. Maybe they don't have any use for it, but at least it shows your willing to work with them for an obvious error on your body guys part.
If he didn't check for problems, and painted it ANYWAY, how is that VFN's fault?
Thread Starter
Joined: Sep 2005
Posts: 1,930
Likes: 0
From: Eagle Pass, TX
Actually your body guy should be liable for the prep and paint. If he painted the hood and knew it was damaged, that is his fault. Not yours, not VFN's. It is his duty to go over that hood and determine if it should be painted.
If he didn't check for problems, and painted it ANYWAY, how is that VFN's fault?
If he didn't check for problems, and painted it ANYWAY, how is that VFN's fault?
There shoud be a disclaimer or something stating NOT TO USE FACTORY (lb rated) struts on their hoods...which I believe they do now.
Anyways, the issue was worked out between us (VFN & I).
Thanks Russ...
but in all honesty...we don't want the hood back at this point.
But we will know in the future to ask for the entire hood back rather then a portion of it instead....that'll learn us lol...
And in regards to the struts.
We do explain to customers that they can either use their existing struts or some customer's struts may have too much tension in them and they will need to switch them over to a lighter strut. I've told many customers this and so has our guy and the other lady who answers the phones...but
Because the customer stated he was not told this, was one reason we had no problem sending him the new hood...but we did expect the old hood to become garbage and not sold.
We also explained to him how to eliminate the little "dimple" that appeared because of his struts, which should have worked for him...I don't see them in the pictures anymore and he is selling the hood so I'm not sure on how that is an issue at this point either.
I did pm Perfect and everything is squared away at this point...
Thanks!!
but in all honesty...we don't want the hood back at this point.
But we will know in the future to ask for the entire hood back rather then a portion of it instead....that'll learn us lol...
And in regards to the struts.
We do explain to customers that they can either use their existing struts or some customer's struts may have too much tension in them and they will need to switch them over to a lighter strut. I've told many customers this and so has our guy and the other lady who answers the phones...but
Because the customer stated he was not told this, was one reason we had no problem sending him the new hood...but we did expect the old hood to become garbage and not sold.
We also explained to him how to eliminate the little "dimple" that appeared because of his struts, which should have worked for him...I don't see them in the pictures anymore and he is selling the hood so I'm not sure on how that is an issue at this point either.
I did pm Perfect and everything is squared away at this point...
Thanks!!