View Poll Results: Does your car have roof bubbles?
No bubbles
202
35.19%
Bubbles fixed under 3/36 warranty
6
1.05%
GM paid for repairs out of warranty
17
2.96%
GM paid for part of the repairs out of warranty
6
1.05%
GM refused to pay for the repairs out of warranty
45
7.84%
I have bubbles but haven't stopped by the dealership
298
51.92%
Voters: 574. You may not vote on this poll
is your 98-02 f-body roof bubbling?
#141
Originally Posted by 00NBMCamaro
I got my car covered after going through the process I outlines.
1. Called GM and told them of the problem. GM rep said go to dealer and let them look at it
2. Went to dealer and go it deemed defective by body shop manager
3. Called same GM rep back and he contacted my local GM service rep.
4. Took about a week to get local service Rep to authorize the repairs
5. Took about 2 weeks for new roof to come in and car is going in the body shop at end of the month
When I took the car to dealer, I had the car for more than 5 years (original owner) and had 62,000 miles. Dealer was cool and said yeah that my roof was the worst they had seen and that it would only get worse as the car ages.
1. Called GM and told them of the problem. GM rep said go to dealer and let them look at it
2. Went to dealer and go it deemed defective by body shop manager
3. Called same GM rep back and he contacted my local GM service rep.
4. Took about a week to get local service Rep to authorize the repairs
5. Took about 2 weeks for new roof to come in and car is going in the body shop at end of the month
When I took the car to dealer, I had the car for more than 5 years (original owner) and had 62,000 miles. Dealer was cool and said yeah that my roof was the worst they had seen and that it would only get worse as the car ages.
I wish to hell that the person at the dealership knew his *** from a hole in the ground. I'm told that the problem is not covered because the car is out of the 3/36 warranty. Well that is bullshit because if I'm not mistaken the paint/corrosion warranty far exceeds that. So I simply ask him what good is a TSB if he is not going to look into it and make the appropriate phone calls. He tells me to contact GM, who according to the post above will only tell me to contact the gd dealership, and I again ask him what good the tsb is if I have to do all the leg work to get the ball rolling. Well the response was "well I don't know" to which I responded I will find someone who has a clue and hung up on him. Oh well, guess it's on to another dealership.
#142
Paint is covered for 3 years/36,000 miles. The six year warranty covers rust/corosion. This has been said dozens of times in this thread. The guy at the dealership doesn't have to fix it. Those who get it covered under the 6 year corrosion warranty are lucky. Call GM. Good luck.
#143
The only thing the dealership needs to do is deem the roof defective. Dont have to inform them of the TSB or anything. Just ask them what is going on here on your roof. Tell them that you are talking to service rep at GM who asked that you come by and speak to someone and see if it truely was defective. If dealer says yes its defective it doesnt mean they have to fix it out of thier pocket but just means that you can continue talking to GM about getting a area rep to authorize the repairs
PS dealership messed up that trim piece on my car and ordered 2 of the wrong side to replace it. So now i have to wait for the right one to come in so they can replace it. Gotta keep my foot on them so they dont try and squirrel out of the repair.
PS dealership messed up that trim piece on my car and ordered 2 of the wrong side to replace it. So now i have to wait for the right one to come in so they can replace it. Gotta keep my foot on them so they dont try and squirrel out of the repair.
#144
Well the day has come...I just got my windows tinted (all around) so I had to let it "bake" in the sun as it would take forever to dry in the garage. Well that was a bad idea, as it was near 100 degrees. For the first time in it's life, at almost 78k miles, I now have the infamous bubbles...
#146
I don't seem to have bubbles but I do have oozing in several places across the top and near the bottom on each side. How does this compare to others?
Last edited by Jon2kZ; 08-09-2006 at 09:17 PM.
#148
Originally Posted by Jon2kZ
I don't seem to have bubbles but I do have oozing in several places across the top and near the bottom on each side. How does this compare to others?
#149
That’s what I was wondering until I checked around and came across this and other threads. The flash really shows how dirty the roof is but the lines apparently show where the adhesive has come through and run towards the rear . Now that I know where to look I can see small bumps in the paint where it may be more leaks sometime in the future. My car in garaged most of the time but on hot sunny summer days it does seem to accelerate the condition.
I'm the second owner with 69k, I don't know if I'd have much luck getting it fixed by a dealer by the way they'll blow you off for any stupid reason.
I'm the second owner with 69k, I don't know if I'd have much luck getting it fixed by a dealer by the way they'll blow you off for any stupid reason.
Last edited by Jon2kZ; 07-17-2006 at 08:48 PM.
#151
My troubles
I emailed Pontiac asking them to repair my roof. (99 T/A w/70K miles). A few days later I got a call from them and they asked me several questions (Original owner? How many miles a year? Who did I buy it from? and some more useless questions). I was put on hold then she told me that they are denying my request. I then asked to speak to a supervisor and was told one would call me within 48 hours, 3 days later I got called.
The supervisor gave me a bunch of BS about how it is not a recall, that the TSB is merely a suggestion to dealers to fix roofs due to new technology. I argued with him over and over stated it is a known problem, yet GM will not fix it or stand behind their product.
So GM once again is showing me they are a company that is failing, that the days of GM pride are over. They can kiss my This is the first time in 20 years I have been driving that I have not supported or defended GM........sad day.
Brian
The supervisor gave me a bunch of BS about how it is not a recall, that the TSB is merely a suggestion to dealers to fix roofs due to new technology. I argued with him over and over stated it is a known problem, yet GM will not fix it or stand behind their product.
So GM once again is showing me they are a company that is failing, that the days of GM pride are over. They can kiss my This is the first time in 20 years I have been driving that I have not supported or defended GM........sad day.
Brian
#152
you people go about this DEMANDING it fixed. Simply call and complain and explain yourself. Follow the directions of the people that have had their roofs replaced and you might get further on your problem. Calling and bitching to someone and demanding to speak to supervisors is going to **** people off not make them want to help you out.
I got mine fixed by being polite and going through the process the customer service tech mentioned. maybe Chevrolets customer care is superior to Pontiac's :shrug:
I got mine fixed by being polite and going through the process the customer service tech mentioned. maybe Chevrolets customer care is superior to Pontiac's :shrug:
#153
Originally Posted by 00NBMCamaro
you people go about this DEMANDING it fixed. Simply call and complain and explain yourself. Follow the directions of the people that have had their roofs replaced and you might get further on your problem. Calling and bitching to someone and demanding to speak to supervisors is going to **** people off not make them want to help you out.
I got mine fixed by being polite and going through the process the customer service tech mentioned. maybe Chevrolets customer care is superior to Pontiac's :shrug:
I got mine fixed by being polite and going through the process the customer service tech mentioned. maybe Chevrolets customer care is superior to Pontiac's :shrug:
#154
Originally Posted by Modified
I emailed Pontiac asking them to repair my roof. (99 T/A w/70K miles). A few days later I got a call from them and they asked me several questions (Original owner? How many miles a year? Who did I buy it from? and some more useless questions). I was put on hold then she told me that they are denying my request. I then asked to speak to a supervisor and was told one would call me within 48 hours, 3 days later I got called.
The supervisor gave me a bunch of BS about how it is not a recall, that the TSB is merely a suggestion to dealers to fix roofs due to new technology. I argued with him over and over stated it is a known problem, yet GM will not fix it or stand behind their product.
So GM once again is showing me they are a company that is failing, that the days of GM pride are over. They can kiss my This is the first time in 20 years I have been driving that I have not supported or defended GM........sad day.
Brian
The supervisor gave me a bunch of BS about how it is not a recall, that the TSB is merely a suggestion to dealers to fix roofs due to new technology. I argued with him over and over stated it is a known problem, yet GM will not fix it or stand behind their product.
So GM once again is showing me they are a company that is failing, that the days of GM pride are over. They can kiss my This is the first time in 20 years I have been driving that I have not supported or defended GM........sad day.
Brian
#156
Originally Posted by AronZ28
WS6HUMMER, who repainted your car? If it wasn't the dealership, then that definetly hurts your cause.
#159
I have bubbles all around about an inch from the edge. My SS is garaged and only driven about 500 miles a year. I keep it covered up with a car cover. I think this makes it worse since air cant circulate. I'm the second owner and have owned it for about 4 years now.....
#160
I did the whole Lemon Law complaint with the BBB and GM called me the next day on my cell phone. We talked for a little while and GM denied that this problem is an issue that would be covered under the " 100k 6 year rust through warranty" and that my car is past the 6 years of warranty coverage. Nevermind the fact that I tried to get it fixed 3 years ago when I bought the car. I think this is gonna tak a lot of us filing the same claim with the BBB or a class action law suite.