SSmiley1906

iTrader: (2)

I wish to hell that the person at the dealership knew his *** from a hole in the ground. I'm told that the problem is not covered because the car is out of the 3/36 warranty. Well that is bullshit because if I'm not mistaken the paint/corrosion warranty far exceeds that. So I simply ask him what good is a TSB if he is not going to look into it and make the appropriate phone calls. He tells me to contact GM, who according to the post above will only tell me to contact the gd dealership, and I again ask him what good the tsb is if I have to do all the leg work to get the ball rolling. Well the response was "well I don't know" to which I responded I will find someone who has a clue and hung up on him. Oh well, guess it's on to another dealership.

INMY01TA

iTrader: (1)

Paint is covered for 3 years/36,000 miles. The six year warranty covers rust/corosion. This has been said dozens of times in this thread. The guy at the dealership doesn't have to fix it. Those who get it covered under the 6 year corrosion warranty are lucky. Call GM. Good luck.

00NBMCamaro

The only thing the dealership needs to do is deem the roof defective. Dont have to inform them of the TSB or anything. Just ask them what is going on here on your roof. Tell them that you are talking to service rep at GM who asked that you come by and speak to someone and see if it truely was defective. If dealer says yes its defective it doesnt mean they have to fix it out of thier pocket but just means that you can continue talking to GM about getting a area rep to authorize the repairs

PS dealership messed up that trim piece on my car and ordered 2 of the wrong side to replace it. So now i have to wait for the right one to come in so they can replace it. Gotta keep my foot on them so they dont try and squirrel out of the repair.

BlackHawk T/A

iTrader: (3)

Well the day has come...I just got my windows tinted (all around) so I had to let it "bake" in the sun as it would take forever to dry in the garage. Well that was a bad idea, as it was near 100 degrees. For the first time in it's life, at almost 78k miles, I now have the infamous bubbles...

INMY01TA

iTrader: (1)

Welcome to the club. We should start a suppoort group.

Jon2kZ

iTrader: (5)

I don't seem to have bubbles but I do have oozing in several places across the top and near the bottom on each side. How does this compare to others?

00NBMCamaro

the oozing is the adhesive leaking out from under the top. bubbles will probally come next. Hopefully not though.

INMY01TA

iTrader: (1)

What is that?

Jon2kZ

iTrader: (5)

That’s what I was wondering until I checked around and came across this and other threads. The flash really shows how dirty the roof is but the lines apparently show where the adhesive has come through and run towards the rear . Now that I know where to look I can see small bumps in the paint where it may be more leaks sometime in the future. My car in garaged most of the time but on hot sunny summer days it does seem to accelerate the condition.

I'm the second owner with 69k, I don't know if I'd have much luck getting it fixed by a dealer by the way they'll blow you off for any stupid reason.

WS6HUMMER

iTrader: (19)

How can we get a law suite going? I think it will be worth it for us.

Modified

iTrader: (1)

I emailed Pontiac asking them to repair my roof. (99 T/A w/70K miles). A few days later I got a call from them and they asked me several questions (Original owner? How many miles a year? Who did I buy it from? and some more useless questions). I was put on hold then she told me that they are denying my request. I then asked to speak to a supervisor and was told one would call me within 48 hours, 3 days later I got called.

The supervisor gave me a bunch of BS about how it is not a recall, that the TSB is merely a suggestion to dealers to fix roofs due to new technology. I argued with him over and over stated it is a known problem, yet GM will not fix it or stand behind their product.

So GM once again is showing me they are a company that is failing, that the days of GM pride are over. They can kiss my This is the first time in 20 years I have been driving that I have not supported or defended GM........sad day.

Brian

00NBMCamaro

you people go about this DEMANDING it fixed. Simply call and complain and explain yourself. Follow the directions of the people that have had their roofs replaced and you might get further on your problem. Calling and bitching to someone and demanding to speak to supervisors is going to **** people off not make them want to help you out.

I got mine fixed by being polite and going through the process the customer service tech mentioned. maybe Chevrolets customer care is superior to Pontiac's :shrug:

WS6HUMMER

iTrader: (19)

This would have worked for me but GM used my car being a 1999 as a loop hole. The rust through warranty covers you car for 100k or 6 years and my car reached the 6 year point on july 26th of last year. Had I known that this was a common and repairable problem I would have taken care of when it was still under that warranty. Where GM messed up was when I asked 3 different times if it was covered they said "no". It wasnt untill yesterday that I found out about this problem. I think the one good arguing point I'll have if this goes to court is GM's failure to disclose this information, even most of their service managers claim to have no knowledge of this TSB. The only reason I started looking for a TSB is because I just paid $11K to have my whole car repainted and the roof bubbles came back in different places, the shop called a PPG warranty rep and he took one look at the car and told me about the TSB. He also spoke about a similar problem that earlier C5's had.

WS6HUMMER

iTrader: (19)

I called the customer service # too after the dealer told me that it was not covered. No one got upset or anything, I just politely told the representative thanks and that I would now be taking legal action toward GM. But when I hung up the phone I started thinking about what all I could do before getting an attourney involved and I decided to file a Lemon Law compliaint with the BBB. This couldnt hurt right, I think it could actually do some good if enough people would jump on the wagon.

AronZ28

iTrader: (2)

WS6HUMMER, who repainted your car? If it wasn't the dealership, then that definetly hurts your cause.

WS6HUMMER

iTrader: (19)

It was a State Farm Service First reccomended shop.

twisted01ss

iTrader: (6)

I didn't go back and check this whole thread but my car did the same thing. Other than that and the orange peel the paint doesn't look half bad, lol.

boondiggys

iTrader: (165)

my black 2000s paint is clean

1FastSS

I have bubbles all around about an inch from the edge. My SS is garaged and only driven about 500 miles a year. I keep it covered up with a car cover. I think this makes it worse since air cant circulate. I'm the second owner and have owned it for about 4 years now.....

WS6HUMMER

iTrader: (19)

I did the whole Lemon Law complaint with the BBB and GM called me the next day on my cell phone. We talked for a little while and GM denied that this problem is an issue that would be covered under the " 100k 6 year rust through warranty" and that my car is past the 6 years of warranty coverage. Nevermind the fact that I tried to get it fixed 3 years ago when I bought the car. I think this is gonna tak a lot of us filing the same claim with the BBB or a class action law suite.